About this opportunity:
We are currently seeking a highly experienced and dedicated Senior Telecom OSS Engineer to join our team. This role is critical in supporting and managing multi-vendor OSS platforms across complex telecom environments. You will play a key role in ensuring the stability, performance, and integration of OSS systems supporting RAN, Mobile Core, and Fixed Core networks. Your expertise will contribute to maintaining high availability, optimizing system performance, and ensuring compliance with operational and security standards.
What you will do:
- Administer and support multi-vendor OSS platforms across multi-technology telecom networks.
- Manage and operate Fault Management (FM), Performance Management (PM), and Configuration Management (CM) systems.
- Perform installation, patching, configuration, and troubleshooting of OSS platforms.
- Conduct daily system health checks, monitoring, and housekeeping activities.
- Manage vendor interactions, including ticket handling and solution implementation.
- Integrate Network Elements (NEs) with OSS platforms and support NBI integrations.
- Perform validation and acceptance testing for system integrations.
- Administer virtualized environments using VMware and OpenStack platforms within OSS.
- Manage OSS infrastructure, including servers, storage systems, and hardware platforms.
- Manage and monitor databases, ensuring performance, availability, and data integrity.
- Perform system administration tasks, including patching, tuning, and security hardening.
- Participate in HLD/LLD reviews, system upgrades, migrations, and project implementations.
- Ensure compliance with security standards and coordinate vulnerability remediation.
- Manage incidents, service requests, and escalations, including Root Cause Analysis (RCA).
- Develop and implement automation scripts to improve operational efficiency.
What you will bring:
- BSc in Telecommunications, Computer Science, or equivalent.
- 5-15 years of experience.
- Strong experience with multi-vendor OSS platforms (Nokia, Ericsson, Huawei).
- Expertise in FM, PM, and CM systems within telecom environments.
- Solid understanding of telecom networks (RAN, Mobile Core, Fixed Core).
- Hands-on experience with OSS tools such as Nokia NetAct/MantaRay Traffica, Ericsson ENM, Huawei U2000/MAE, and related platforms.
- Experience with OSS infrastructure administration of virtualization platforms (VMware, OpenStack, Huawei FusionSphere).
- Strong infrastructure knowledge (HPE, Dell, and Huawei servers and storage systems).
- Database management skills (Oracle, Data Guard, SQL).
- Strong system administration skills (Linux, Windows, and vendor-specific OS).
- Experience in integration (NE, NBI, and security systems).
- Knowledge of incident, problem, and change management processes.
- Scripting and automation skills (Python, Shell, Bash).
- Understanding of security standards and compliance requirements.
- Strong troubleshooting, analytical, and problem-solving skills.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Arab Emirates (AE) || Dubai
Req ID: 783361
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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