Senior OSS BA

Posted 2 Hours Ago
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2 Locations
In-Office
Senior level
Software
The Role
Designs and delivers IP/MPLS and SD-WAN network automation solutions for B2B telecom services. Responsibilities include creating technical specifications, implementing YANG models and automation workflows, integrating controllers and NMS/EMS platforms, validating requirements, executing PoCs and pilots, supporting RFPs, estimating effort, and collaborating with architects and customers. The role also contributes to OSS service design and AI-enabled network automation products.
Summary Generated by Built In

We’re building the future of how the world communicates. 

Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.
Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Job Summary

We are seeking an experienced Business Analyst with solid Telecom OSS expertise to play a key role in the design and delivery of an IP/MPLS automation solution for B2B services of an international telecom operator..

Responsibilities
  • Design, configure and deliver network automation solutions for IP/MPLS and overlay services
    • Create HLD, LLD and integration specifications
    • Implement YANG data models and network automation workflows
    • Prepare and review test plans
  • Analyze and integrate third-party controllers, NMS/EMS, and monitoring systems for P/PE/CPE devices
  • Work closely with customers to clarify requirements, validate solution design, and ensure correct implementation of network automation solutions
  • Develop and execute PoCs, demos, pilot scenarios, and define acceptance criteria.
  • Prepare the technical part of RFP/RFI responses, including solution design and effort estimation.
  • Participate in service design and evolution for SD-WAN and IP/MPLS/SR services
  • Collaborate closely with Solution Architects during pre-sales and delivery phases
  • Contribute to the development of high-quality network automation products leveraging GenAI and agentic AI approaches
Skills and Experience
  • Practical programming experience applied to network automation, integrations, or orchestration (Python, templating languages).
  • Proven hands-on experience with YANG-based data modelling.
  • Solid experience with NETCONF/RESTCONF, APIs, and model-driven automation approaches.
  • Deep understanding of IP/MPLS, SD-WAN, and packet network architectures.
  • Experience with B2B service provisioning, ZTP, and SD-WAN controllers.
  • Strong knowledge of network devices, NMS/EMS, and modern virtualized/containerized network functions.
  • Practical understanding of networking concepts and protocols:
    • VLANs, tunneling, overlay networks, L4–L7 services
    • TCP/IP, Ethernet, MPLS, BGP, IS-IS, Segment Routing, VXLAN, GRE, L2VPN
  • Good understanding of OSS domains, including service lifecycle, assurance, and NOC/SOC processes.
  • Familiarity with industry standards and frameworks (IETF, IEEE, ETSI, ITU, ONF, TMF).
  • 5+ years of experience as a Network Engineer, Network Automation Engineer, Solution Architect, or similar role in a vendor, integrator, or telecom environment.
  • CCNP or JNCIP certification strongly preferred.
  • Fluent English
  • Availability to work from the office in hybrid mode ( Campinas or São Paulo office)
Education  
  • Bachelor’s degree in Computer Science, Maths, or a related field

All of our job opportunities in Brazil are open to people with disabilities (PWDs)/  Todas as nossas oportunidades de vagas no Brasil são abertas a pessoas com deficiência (PCDs).

#LI-VS3

Skills Required

  • Practical programming experience in network automation, integrations, or orchestration, including Python and templating languages
  • Hands-on experience with YANG-based data modeling
  • Experience with NETCONF, RESTCONF, APIs, and model-driven automation
  • Deep understanding of IP/MPLS, SD-WAN, and packet network architectures
  • Experience with B2B service provisioning, ZTP, and SD-WAN controllers
  • Knowledge of network devices, NMS/EMS, and virtualized or containerized network functions
  • Understanding of VLANs, tunneling, overlay networks, L4-L7 services, TCP/IP, Ethernet, MPLS, BGP, IS-IS, Segment Routing, VXLAN, GRE, and L2VPN
  • Understanding of OSS domains, service lifecycle, assurance, and NOC/SOC processes
  • Familiarity with IETF, IEEE, ETSI, ITU, ONF, and TMF standards and frameworks
  • At least 5 years of experience as a Network Engineer, Network Automation Engineer, Solution Architect, or similar in a vendor, integrator, or telecom environment
  • CCNP or JNCIP certification
  • Fluent English
  • Availability to work hybrid from the Campinas or Sao Paulo office
  • Bachelor's degree in Computer Science, Mathematics, or a related field

Netcracker Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Netcracker Technology and has not been reviewed or approved by Netcracker Technology.

  • Fair & Transparent Compensation Pay is often characterized as decent to good, with several descriptions of good salary and compensation. Compensation competitiveness appears stronger in certain roles and locations, particularly for technical and sales-related positions.
  • Pay Growth & Progression Year-over-year pay growth is sometimes portrayed positively, with references to good hikes and compensation increases over time. This suggests at least some pathways where compensation improves with tenure or performance.
  • Healthcare Strength Health and protection coverage is described as comprehensive, including health, life, accident, and disability plans with multiple coverage options. Access to an Employee Assistance Program is also positioned as part of the support offering.

Netcracker Technology Insights

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The Company
HQ: Waltham, MA
8,727 Employees
Year Founded: 1993

What We Do

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. As a wholly owned subsidiary of NEC Corporation, our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, virtualization and the changing mobile ecosystem

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