Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.
Within CSCP, the Spares Supply Chain organization is reinventing and transforming the cloud service parts supply chain. Our goal is to ensure the right spare parts are in the right place at the right time to support global capacity requirements and make sure our customers have the cloud capacity they need when they need it.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
#CSCP #CSCPJobs
Responsibilities
Drive global fulfilment of spare parts and manage blockers to streamline the order fulfilment across spares supply chain process.
Build strong working relationships across multiple disciplines (Sourcing, Finance, Data Center Operations, Distribution Centers and others)
Manage supplier performance to ensure continuity of supply.
Cultivating strategic relationships and influence across the organization and suppliers.
Define new data-driven models to support the evolving business need and optimize service level.
Implement measurement frameworks to enable data-driven decision making.
Work independently and be agile in a dynamic and growing environment.
Partner with Sourcing Managers on various SRM activities to monitor and drive supplier performance metrics.
Support business case, financial impact and recommend go-forward plans through the analysis of large data sets
Drive continuous improvement of deployment processes, including assessment & improvement of program delivery capabilities, analysis & insights of business performance metrics, and manage voice-of-the-customer feedback loops.
Qualifications
Required Qualifications
Degree in engineering or Supply Chain or Operations or equivalent with 12-15 years’ relevant work experience.
Detailed knowledge of supply chain planning and/or management, inventory management, order management, Sourcing and procurement processes, hardware & network service models.
Proven track record of large-scale project delivery with 12-15 years of experience in supply chain.
12–15 years of experience identifying opportunities and driving process re-engineering, automation, and operational transformation to improve efficiency, scalability, and business results.
Well-versed in program management methodologies, approaches, and tools
Proven track record of strong critical thinking, problem-solving
Strong communication skills.
Preferred Qualifications
Proficient in process transformation including scoping project, analysis, and definition. Skilled in creating global metrics and decision-support tools. Thrive in fast-paced environments, managing shifting priorities with minimal oversight.
solution design, implementing and driving closure on continuous improvements efforts eager to learn, curious, and customer focused Excellent analytical, verbal, written, interpersonal communication skills with strong attention to detail
Strong knowledge of key IT and service industry concepts Lean/Six-Sigma training, Kaizen, Agile, CPIM/CSCP certification useful Proficient with Microsoft 365.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Degree in Engineering, Supply Chain, Operations, or equivalent with 12-15 years relevant work experience.
- Detailed knowledge of supply chain planning, inventory management, order management, sourcing and procurement, hardware and network service models.
- Proven track record of large-scale project or program delivery in supply chain (12-15 years).
- 12-15 years experience identifying opportunities and driving process re-engineering, automation, and operational transformation.
- Well-versed in program management methodologies, approaches, and tools.
- Strong critical thinking and problem-solving skills.
- Strong verbal and written communication skills.
- Proficient in process transformation: scoping projects, analysis, definition, and creating global metrics and decision-support tools.
- Experience with solution design and driving continuous improvement efforts.
- Knowledge of IT and service industry concepts; Lean/Six-Sigma, Kaizen, Agile experience and CPIM/CSCP certification are useful.
- Proficient with Microsoft 365.
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
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Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
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Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
Microsoft Insights
What We Do
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
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