Senior Operations Manager

Posted Yesterday
Be an Early Applicant
Randolph Air Force Base, TX
In-Office
82K-172K Annually
Senior level
Information Technology • Consulting • Defense
The Role
Manage network operations, ensure compliance with DoD regulations, oversee maintenance and troubleshooting of network systems, and coordinate communication with stakeholders.
Summary Generated by Built In
Job Title: Senior Operations Manager

Job Category: Project and Program Management

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Continental US

* * *

The Opportunity:
CACI’s Enterprise IT (EIT) Sector is seeking a Senior Operations Manager in support of an upcoming Air Force Modernization program. In the Operations Manager role, you will coordinate all facets of on-site execution in support of the operations and maintenance of the Base Area Network (BAN). 
Responsibilities:

  • The Network Operations Manager plans, directs, and supervises the daily operations of a team responsible for the availability, security, and performance of base unclassified and classified network. This position ensures compliance with DoD regulations, manages critical incident response, and provides leadership for technical staff maintaining network infrastructure.

  • Operational Leadership: Manages staff to ensure network availability - assigning tasks and on-call 24x7 after hours support. Interacts with Communications Squadron leadership for direction and reporting.

  • Network Maintenance: Oversee the operations, maintenance and troubleshooting of routers, switches, wireless access points, and cryptographic equipment.

  • Network Monitoring: responsible for actively monitoring network performance using tools such as SolarWinds.

  • Security & Compliance: Ensure all network operations adhere to DoD cybersecurity policies (e.g., NIST, FISMA, RMF, STIG compliance). Actively manage vulnerability patching and compliance audits.

  • Incident Management: Act as the primary escalation point for critical network outages, directing rapid restoration of services and managing root cause analysis (RCA).

  • Change Management: Coordinate routine and emergency network changes with stakeholders.

  • Documentation: Maintain accurate network topologies, standard operating procedures (SOPs), and asset inventories. Provides input; prepares, and reviews deliverables and project documentation. Submits daily reports and other documentation as requested.

  • Budgeting & Procurement: Assist the Program Manager with site planning, resource allocation, and managing the procurement of network hardware and software.

Qualifications:

Required:

  • Bachelor’s degree plus 7+ years of related work experience (High School diploma or associates degree plus 10+ years of experience performing as a Manager in DoD supporting large, complex networks may be considered in lieu of bachelor’s degree)

  • Direct experience managing Air Force Base Area Networks

  • DoD 8570 IAT II Baseline Certification (CompTIA Security+ CE or CCNA-SEC); CCNP or CCDP or equivalent

  • Must hold active Secret security clearance

  • Proficient with MS Office Suite (Word, Excel, Word, PowerPoint)

Desired:

  • Proficient with MS Project 

  • PMP certification


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What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$82,100-$172,400

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Top Skills

Ccdp
Ccna-Security
Ccnp
Comptia Security+
Dod Regulations
Ms Office Suite
Ms Project
Solarwinds
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The Company
Bristol
17,673 Employees
Year Founded: 1962

What We Do

CACI’s approximately 23,000 talented employees are vigilant in providing the unique expertise and distinctive technology that address our customers’ greatest enterprise and mission challenges. Our culture of good character, innovation, and excellence drives our success and earns us recognition as a Fortune World's Most Admired Company. As a member of the Fortune 1000 Largest Companies, the Russell 1000 Index, and the S&P MidCap 400 Index, we consistently deliver strong shareholder value. Visit us at www.caci.com.

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