As the Senior Operations Manager of IDEXX’s Glen Burnie, MD reference lab, you will be overseeing the direct management and day to day operations of one of our Core North American labs. The focus on enhancing the lives of people and pets starts with our own employees; empowering them to achieve their goals by focusing on continuous improvement and supporting the strong collaboration and inclusiveness that exist in our team.
In this role…
- You will serve as a big-picture people leader to a staff of 100+ people, with a goal and mission to drive results and help people embrace change.
- You will leverage your leadership abilities to coordinate day to day lab operations, including business planning, people management, and delivering results. You will be joining an innovative and fast-paced work environment with a strong focus on employee culture and development.
- You will manage the overall business goals and results of IDEXX’s busiest North American Reference Lab. You will have overall responsibility for achieving revenue and profitability goals.
- You will manage staffing, including a supervisory staff of 10: assigning work, establishing performance metrics, monitoring activities, and evaluating performance.
- You will lead the development of laboratory budget, policies, and procedures.
- You will develop and implement strategies to increase efficiency, maintain quality and ensure continuous improvement of policies, systems, and procedures.
What do you need to succeed?
- You will have in-depth (5-7+ years) experience overseeing or managing a large, fast-paced, high-volume work environment across multiple shifts.
- A bachelor’s degree in a related field (business or science) preferred.
- You have proven successful track record of managing a large team with a focus on employee performance, empowerment, and development skills.
- You’re an experienced change agent, preferably with Lean experience, and you have applied/implemented this experience in a Lean manufacturing/operations environment
- You can adapt departmental plans and priorities to address resource and the operational challenges of a global company.
- You excel at organizing, prioritizing and directing work activities.
- You have a track record of successful project management skills and abilities.
- You have strong communication skills, both verbal and written, with an ability to effectively present information to various audiences including senior management and those who report to you.
- You are proficient in the use of Excel, Word and other PC applications and are comfortable with high computer use.
What You Can Expect From Us:
- Yearly Salary targeting $150K+, depending on experience
- Opportunity for annual cash bonus
- Opportunity for performance based annual merit increase
- Health / Dental / Vision Benefits Day - One
- 5% matching 401k
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let’s pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
Is this the role for you? Apply today!
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What We Do
10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock
We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better.
IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries.
Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices.
We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk.
Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.
