Senior Operations Manager

Posted 2 Days Ago
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Sparks, NV, USA
In-Office
Senior level
Logistics • Transportation
The Role
Leads warehouse and distribution operations across receiving, put-away, fulfillment, shipping, transportation coordination, inventory, and returns. Coaches managers and supervisors, aligns labor with workload, uses performance data to improve productivity and quality, reinforces safety and procedures, and partners with cross-functional teams to resolve issues. The role also leads improvement projects and communicates operating results and recovery plans to site leadership.
Summary Generated by Built In

Sparks, NV | USA Parkway | Second shift

Sunday-Wednesday | 4:00 PM-2:30 AM Pacific Time

Shifts end the following morning. The final shift ends Thursday at 2:30 AM.

Reports to: Senior Director of Operations or Director of Operations, based on site structure

Full-Time

About the Opportunity

Tellworks Logistics, a leading provider of warehousing and supply chain solutions with operations across the United States and Puerto Rico, is seeking an experienced hands-on Senior Operations Manager for our West Coast Distribution Center (WDC) in Sparks, Nevada.  
 
In this role, you’ll lead leaders, turn daily priorities into clear operating plans, and help teams deliver safe, accurate, and on-time results. You’ll have a visible presence on the floor and work closely with site leadership to improve performance.  

Why join Tellworks

  • Competitive pay
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Generous paid time off
  • Opportunities for career growth and advancement

Job Responsibilities 

  • Lead assigned warehouse operations, from receiving and put-away through fulfillment, shipping, and returns.
  • Coach managers and supervisors, set clear expectations, and build team accountability.
  • Align staffing and labor with workload, capacity, and customer priorities.
  • Use performance data to improve service, productivity, quality, and labor costs.
  • Reinforce safety, housekeeping, and consistent operating procedures.
  • Partner with HR, Inventory Control, Transportation, IT, and Maintenance to resolve issues and support execution.
  • Lead improvement projects and communicate results, risks, and recovery plans to site leadership.

Skills and Qualifications 

  • 8 or more years of progressive leadership experience in a high-volume warehouse or distribution operation.
  • Experience across receiving, put-away, shipping, transportation coordination, inventory management, and returns.
  • A record of developing leaders, managing labor, and improving operational results.
  • Strong analytical, communication, and decision-making skills, plus WMS and reporting experience.
  • Lean Six Sigma or continuous improvement experience preferred.

Work environment

This role combines planning and reporting with regular warehouse floor leadership. Essential duties include standing and walking for extended periods, with or without reasonable accommodation. Extended hours may be required based on business needs.

Skills Required

  • 8 or more years of progressive leadership experience in a high-volume warehouse or distribution operation
  • Experience across receiving, put-away, shipping, transportation coordination, inventory management, and returns
  • Experience developing leaders, managing labor, and improving operational results
  • Strong analytical, communication, and decision-making skills
  • WMS and reporting experience
  • Lean Six Sigma or continuous improvement experience
  • Ability to stand and walk for extended periods, with or without reasonable accommodation
  • Ability to work extended hours based on business needs
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The Company
HQ: Atlanta, Georgia
309 Employees
Year Founded: 2005

What We Do

Headquartered in Atlanta, Georgia, Tellworks Logistics is a trusted provider of end-to-end supply chain solutions. With over 20 years of experience, we help mid-sized to Fortune 100 companies streamline operations, improve visibility, and drive efficiency across their logistics networks. Through our integrated ecosystem—including sister companies Makt-Trans and AIMSPlus—we deliver a seamless combination of transportation, warehousing, and technology solutions. This unified approach enables our clients to increase accuracy, enhance operational performance, and ensure on-time delivery at every stage of the supply chain. At Tellworks, we don’t just move products—we optimize the entire supply chain. Our team partners closely with clients to design scalable, flexible solutions tailored to their unique business needs.

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