The Role
Lead local business operations by executing strategy, improving processes across product, compliance, customer support and growth, analyzing data for insights, coordinating cross-functional projects, ensuring regulatory and user-behavior expertise, and driving operational optimizations.
Summary Generated by Built In
Who We Are About the Team What You'll be Doing: What We Look For in You:
At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.
We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!
The operations function at OKX is responsible for the overall day to day running of the local business. We're a team of risk-minded problem solvers helping to grow the business in a sustainable and compliant manner.
- Working with the Head of Operations to execute business strategies in alignment with team and company priorities.
- Driving improvements and optimisations across Product, Compliance, Customer Support & Growth.
- Be able to understand and interpret data and draw actionable insights.
- Ability to coordinate and execute multiple cross-functional projects at the same time.
- Be a local expert in user behaviour and regulatory requirements.
- Be hands-on, execution-oriented, willing, and able to drive the progress of existing projects as well as plan the delivery of new activities.
- Strong project management skills and a history of delivering on objectives.
- A track record of developing and implementing effective processes.
- A proven ability to work between cross-functional teams, including a self starter mentality when it comes to picking up new concepts.
- Bachelor's Degree in Law, Accountancy, Finance, Economics or in a related subject or equivalent practical experience
- Proven ability to work within and meet deadlines in a fast-paced environment.
- Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks.
- Intuitive, highly ethical and comfortable to question and challenge.
- Strong communication and presentation skills in English, both verbal and written.
- Comfortable using AI tools as a productivity lever, and genuinely curious about how emerging technology can streamline processes and improve output quality.
- Prior experience in a crypto exchange, FinTech or other start up in a regulated industry.
- Prior experience working in a multinational or matrix environment.
- Interest in crypto or trading.
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Skills Required
- Hands-on, execution-oriented with ability to drive project progress and plan delivery
- Strong project management skills and history of delivering on objectives
- Track record of developing and implementing effective processes
- Proven ability to coordinate and execute multiple cross-functional projects simultaneously
- Ability to understand and interpret data and draw actionable insights
- Local expertise in user behaviour and regulatory requirements
- Proven ability to meet deadlines in a fast-paced environment
- Self-motivated, critical thinker, able to work independently and across dispersed teams
- High ethical standards; comfortable questioning and challenging
- Strong English communication and presentation skills, verbal and written
- Comfortable using AI tools as a productivity lever and curious about emerging technology
- Bachelor's Degree in Law, Accountancy, Finance, Economics or related subject, or equivalent practical experience
- Prior experience in a crypto exchange, FinTech or other startup in a regulated industry
- Prior experience working in a multinational or matrix environment
- Interest in crypto or trading
OKX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.
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Fair & Transparent Compensation — Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
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Healthcare Strength — Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
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Wellbeing & Lifestyle Benefits — Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.
OKX Insights
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The Company
What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
