Senior Manager / Director, Growth Operation

Reposted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Hong Kong
Remote
Senior level
Fintech • Financial Services • Cryptocurrency
The Role
Design and implement strategies for global P2P operations, enhance product usability, establish risk control systems, and conduct data analysis.
Summary Generated by Built In
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
 
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
 
Across our multiple offices globally, we are united by our core principles: We Before MeDo the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
 
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
 
 
What You'll Do
  • Design and develop strategies and product enhancements for the global P2P business (ex-Hong Kong) to align with business growth objectives and drive their implementation.
  • Establish effective growth strategies by integrating real business scenarios with data analysis; gain in-depth understanding of global P2P market characteristics, address user needs and pain points across each market, and enhance product usability and overall user experience.
  • Build a user risk control and quality management system, establish standardized user operations mechanisms, identify high-risk user profiles through effective risk control strategies, and drive the refinement and upgrade of risk control models.
  • Maintain strong data sensitivity and establish a comprehensive business funnel data analysis framework; stay current with industry and market trends, continuously produce analytical reports and actionable strategies, and provide guidance for product upgrades and business direction.
  • 为非香港全球P2P业务设计和制定符合业务发展的策略和技术功能,并推进落地执行;
  • 建立有效的业务增长策略,能够结合业务实际场景和数据分析进行综合应用;同时深入了解全球P2P市场的特性,解决每个市场用户需求和痛点,打造产品易用性和用户体验;
  • 搭建用户风控和质量管理体系,建立标准化的用户运营机制,通过有效的风控策略识别出高危用户特征,驱动风控模型完善与升级;
  • 对数据保持敏感性,建立完善的业务漏斗数据分析体系,能够快速了解行业市场动态,并持续输出分析报告和对应打法,为产品升级及业务方向提供指导性意见

Who You Are
  • Bachelor's degree or above; candidates with 7+ years of experience in internet finance, blockchain, or digital currency-related industries are preferred, as are those with extensive operations management experience and exposure to multiple global markets.
  • Proficiency in both Chinese and English as working languages.
  • A strong hunger to grow, excellent industry acuity, deep frontline business involvement, highly proactive with ideas, drive, and the ability to execute.
  • Strong logical thinking with exceptional strategic, analytical, and problem-solving skills; outstanding communication and coordination abilities, strong teamwork, a high sense of responsibility, and the ability to perform well under pressure.
  • 本科以上学历,7年以上互联网金融、区块链、数字货币相关行业从业经验者优先,有丰富的运营管理经验者优先,有全球诸多市场工作经验者优先;
  • 中文、英文都能作为工作语言;
  • 保持饥饿感,优秀的行业敏感度,深入业务一线,主动性强,有想法有动力且可落实;
  • 逻辑思维能力强,具备很强的策略思考、分析和问题解决能力,突出的沟通协调能力、团队协作能力,责任感和抗压能力强

Perks & Benefits
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
  • More that we love to tell you along the process!
 
Disclaimer: Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
 
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Skills Required

  • 7+ years of experience in internet finance, blockchain, or digital currency-related industries
  • Bachelor's degree or above
  • Proficiency in both Chinese and English
  • Strong problem-solving and analytical skills

OKX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.

  • Fair & Transparent Compensation Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
  • Healthcare Strength Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
  • Wellbeing & Lifestyle Benefits Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.

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The Company
Dublin, Dublin
1,073 Employees
Year Founded: 2017

What We Do

Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.

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