Senior Operations Manager, Communications & Marketing

Posted 4 Days Ago
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Foster City, CA, USA
Hybrid
173K-220K Annually
Senior level
Artificial Intelligence • Machine Learning • Robotics • Software • Transportation • Design • Manufacturing
Zoox is an autonomous mobility company that’s created a purpose-built robotaxi to give the world a better way to ride.
The Role
The Senior Operations Manager in Communications & Marketing will advise the VP, manage operations, lead strategic planning, and facilitate cross-functional initiatives while ensuring project execution and budget tracking.
Summary Generated by Built In

We are inventors, builders, and doers, passionate and purposeful in the work we do. We have a once-in-a-century opportunity to reinvent personal transportation, and we need your help. 

The Communications & Marketing department is responsible for creating and amplifying our story in ways that get riders excited, motivates our team, and builds great relationships with local communities and partners. You’ll find a creative, collaborative environment where great ideas thrive and where everyone is driven by our singular mission. 

This role is a key advisor and strategic partner to the VP of Communications & Marketing and acts as an operational linchpin and strategic facilitator within our department and across Zoox. You will play a key role in building and managing our long-term strategic roadmap, goals, and the operating rhythm of the department. You will also lead strategic programs and play a critical role in transformative new initiatives and external activations.

In this role you will:

  • Serve as a thought partner and strategic advisor to the VP of Comms & Marketing, standing in on meetings, challenging ideas and offering a different perspective, and following up on action items with the team accordingly.

  • Manage central operations for the department, partnering closely with the leadership and team PMs to maintain and scale a holistic mode of operation.

  • Drive strategic planning, goal setting and tracking, and department governance and team meetings.

  • Lead cross-functional strategic initiatives, facilitate special projects, and ensure action items are executed on behalf of the VP.

  • Operate at a tactical, strategic, and operational level, handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departments or leadership areas of responsibility.

  • Assisting with cross-functional strategic matters: commercialization, service and operations orchestration, etc.

  • Provide analysis, recommendations, and options regarding high impact decisions.

  • Partner with the VP’s Executive Assistant to collaboratively ensure calendar is organized and aligned with critical priorities.

  • Manage agenda and content preparation for internal and external executive meetings. 

  • Support the VP of Comms & Marketing brand, producing content and presentations both internally and externally. 

  • Track/forecast budget and headcount; develop annual budgets in collaboration with leadership.

Qualifications

  • Bachelor’s degree.

  • 8+ years of relevant experience in managing a center of excellence team, across a variety of Comms & Marketing functions. 

  • Experience engaging and collaborating with senior leaders including C- Suite executives.

  • Highly organized and excellent attention to detail with the ability to prioritize and manage multiple tasks and workflows on deadline.

  • Strong track record managing complex cross-functional projects. 

  • Proven ability to develop and maintain strong relationships at all levels of an organization. 

  • Proficient in Google Suite and Content Creation.

Skills Required

  • Bachelor's degree
  • 8+ years of relevant experience
  • Experience engaging with senior leaders including C-Suite
  • Highly organized with attention to detail
  • Strong track record managing complex projects
  • Proficient in Google Suite and Content Creation

Zoox Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoox and has not been reviewed or approved by Zoox.

  • Healthcare Strength Healthcare is extensive, with broad medical and vision options, company‑paid disability coverage, and multiple mental‑health resources. Feedback suggests coverage breadth and auxiliary programs support a wide range of needs.
  • Parental & Family Support Family supports include paid parental leave, additional pregnancy disability time, fertility coverage, and adoption/surrogacy assistance. Backup care and family‑oriented programs further reinforce support across life stages.
  • Wellbeing & Lifestyle Benefits Day‑to‑day perks are robust, including free daily meals, fitness subsidies, commuter support, and on‑site amenities. Feedback suggests these lifestyle benefits enhance convenience and workplace experience, especially for office‑based roles.

Zoox Insights

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The Company
HQ: Foster City, CA
2,900 Employees
Year Founded: 2014

What We Do

Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.

Why Work With Us

At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.

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