What you'll do
- Business Continuity Management: This role is responsible for maintaining and enhancing Xero's BCM framework, ensuring best practices and delivering business value. You'll drive ownership of BCM, build relationships with BCP owners, and foster a resilience mindset across Xero. This involves developing tools, maintaining resources, and providing expert guidance on business impact assessments and continuity planning. You'll also improve crisis management processes, ensure documentation compliance (ISO 27001, SOC2), assess third-party risks, and act as a key contact for BCM inquiries. You'll coordinate testing, provide updates to stakeholders, and maintain a strong understanding of Xero's technology systems.
- Risk Management: You will align BCM with Xero's Enterprise Risk Management framework, identifying and mitigating business continuity risks. This includes supporting business functions in risk identification and proactively building resilience. You'll also collaborate with other tech companies to share best practices.
- Incident Management: You will build relationships with incident management teams, improving processes and capturing insights for reporting. Ensure alignment with the BCM framework, including escalation to Emergency and Crisis Management teams.
What you'll bring with you
- Experience working in cloud/tech company
- Strong understanding of key risk management and business continuity management principles and frameworks including risk assessments, Business Impact Assessments, Business Continuity Plans, Disaster Recovery.
- Experience building new and innovative approaches to delivering great risk and business continuity outcomes
- Experience working cross functionally to support and deliver outcomes in complex and fast moving business environments
- Experience communicating with a wide variety of stakeholders, including senior leadership
- Experience with driving ownership, action and change
- Experience working in a flexible online environment - online, remote, across time zones, collaborative documents
- Experience writing papers and reports using clear non-technical language for broader consumption
What success looks like
- High engagement across the business with BCM being relevant, impactful and alive
- BCM elements of ISO 27001 certification achieved and maintained
- Continually improving Xero’s ability to proactively identify and managing emerging risks and deal with any disruptive risk events
Xero Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave is outlined as up to 26 weeks for primary caregivers with six weeks for partners, supported by family-forming benefits through Carrot. Flexible return-to-work support is also highlighted.
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Leave & Time Off Breadth — Time off provisions include 21 days of annual leave, 10 wellbeing days, five Xtra days, three year-end company holidays, a paid volunteer day, and flexible working options. Global materials also emphasize additional wellbeing leave and local flexibility.
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Healthcare Strength — U.S. coverage includes medical via Cigna or Kaiser with dental and vision, complemented by global mental-health support through Modern Health for employees and immediate family. Life, AD&D, and short- and long-term disability are also included in the package.
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What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
