Join us as a Senior Operational Readiness Associate (Point of Sale Lending)
- You’ll act as the operational authority for the POS product mission, with your core responsibility being to ensure that all changes are operationally sound and contribute to Boxed Operations targets
- It’s a great opportunity to represent Operations across the entire product lifecycle, from initial idea generation to successful launch
- This role is available for a period of 12 months
What you'll do
We’ll look to you to proactively collaborate with POS Product Owners to identify and influence the product roadmap, ensuring early consideration and understanding of operational requirements for new work items.
You’ll also:
- Act as the primary operational partner to the POS Product Manager, offering crucial insights into operational feasibility and readiness for new products and features
- Shape product propositions to ensure an optimal design for Operations and assess the operational impacts of proposed solutions,including identifying risks, dependencies, and necessary operational capabilities
- Translate product concepts into structured POS operations requirements, acceptance criteria, and comprehensive operational impact assessments
- Define clear, testable, and comprehensive operational requirements for Project Managers,supporting efficient project delivery that meets customer needs, regulatory obligations, and operational efficiency goals
- Work collaboratively with Product and Operations teams to ensure solutions meet established design, scalability, and service-level expectations. Participate in Operations Delivery Squads (led by Project Managers) as the subject matter expert to ensure the smooth delivery and implementation of changes
The skills you'll need
To join us in this role, you’ll need to possess a deep, end-to-end understanding of POS operational processes and controls, with proven ability to identify operational risks and develop effective mitigation strategies
You’ll also:
- Have experience of managing and controlling costs to a budget successfully
- Be skilled at interpreting product propositions and accurately translating them into concrete operational requirements and impact assessments
- Strong communication and negotiation skills, capable of influencing key decisions and managing priority conflicts.
- Have a background in process design, change management, or continuous improvement
Hours
35Job Posting Closing Date:
27/01/2026Ways of Working:Remote FirstNatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
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Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
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Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
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Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
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What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
