Senior Onboarding and Risk Management Analyst

About the Role: 

Zero Hash is seeking an Onboarding and Risk Management Project Leader who will lead the conduct of the company’s onboarding and risk management program to execute the company’s CIP/CDD/EDD, Platform Audit, and Customer Protection Disclosure review functions. This role will specifically be responsible for implementing Zero Hash’s KYB/KYC Client Onboarding, KYC Refresh, High Risk Customer and Client Reviews, and Zero Hash audits along with review of consumer-facing disclosures, marketing, and advertising for consistency with established Zero Hash Standards. The ideal candidate has practical experience in conducting customer due diligence and risk management-related functions at a financial institution with an AML/CFT Program. You will report directly to the Chief AML Officer. Previous experience in a B2B2C FinTech context is especially valuable for this role.

#LI-Remote

This fully remote role is open to candidates in any AMER, EUR, UK, BERMUDA, or other relevant time zone.

Responsibilities:

• Implementing the established onboarding process, including KYB/KYC and documentation review.
• Conducting periodic account/customer reviews and applying EDD procedures. 
• Completing initial, 30 day, and annual reviews of customers.
• Conducting initial, 30 day, and annual reviews of consumer disclosures, front ends/user interfaces, and marketing and advertising materials for consistency with legal, regulatory, and Zero Hash requirements
• Identify and recommend appropriate actions for accounts that require EDD.
• Conduct monthly and annual client file review and conduct due diligence searches using OSINT tools.
• Coordinate with relevant vendors and service providers to support successful completion of responsibilities
• Communicate with Zero Hash clients to retrieve and review AML/CFT, sanctions, and other relevant policies, procedures and other documentation as well as consumer disclosure materials and related marketing and advertising
• Maintain an understanding of AML regulations; current money laundering schemes; and investigative techniques required to apply appropriate controls.
• Assist in automating compliance department functionality and make recommendations on ways to make internal processes more efficient.
• Regularly update and ensure accuracy of all tracking logs for metrics reporting.
• Identify anomalies and escalations for the Chief AML Officer and AML Manager as they relate to AML initiatives, AML/BSA regulations, and industry best practices for AML/BSA analysis as well as for consumer disclosure requirements and standards.
• Contribute to a team-oriented and collaborative environment to improve the analytical and reporting processes.
• Support the Chief Compliance Officer, Deputy Chief Compliance Officer, Chief AML Officer [Head of Financial Crimes], AML Manager and other leaders as needed.
• Other ad hoc duties as assigned.
• Adhere to and comply with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e., Bank Secrecy Act, USA PATRIOT Act, etc.), as well as adhering to company policies and procedures and client requirements.

Requirements:

• College degree
• 3+ years of AML and professional services and direct FinTech compliance experience (particularly B2B2C), including EDD and KYB/KYC in a B2B2C environment
• 2+ years of consumer protection-related responsibilities or similar experience
• Familiarity working with third-party case management and risk management tools
• Strong familiarity with Google Suite and Microsoft Suite products
• Hardworking and driven
• Strong time management skills and ability to execute tasks within tight deadlines
• Strong verbal and written communication skills
• Strong interpersonal skills and ability to work effectively with colleagues across regions and business units
• Strong project management skills, with ability to multi-task and maintain attention to detail
• Crypto experience a plus
• ACAMS or similar certification a plus
• Experience with MSBs and securities broker-dealers or commodities futures commission merchants or other BSA-defined financial institutions a plus
• Ability to work with international colleagues and familiarity with legal and regulatory regimes outside of the United States a plus

Ability to handle a fast-paced work environment and 10+ hour work days is essential.

Benefits

We believe a happy, motivated, and healthy team is the best way to succeed. We offer the following benefits:

• Chance to earn equity
• Maternity & Paternity leave
• WeWork Membership
• WFH Yearly Stipend
• L&D Stipend (after 6 months)

About Zero Hash 

Zero Hash's full stack financial infrastructure seamlessly connects fiat, crypto and stablecoins, enabling a better way to move and transfer money and value globally.

Zero Hash provides the complete technical infrastructure (delivered through API and SDK) as well as the global regulatory stack to easily and compliantly send, receive, store, and convert fiat, crypto, and stablecoins, in one platform.

Start-ups, enterprises and Fortune 500 companies, including Stripe, Interactive Brokers, Shift4, Franklin Templeton, and MoonPay embed our infrastructure to power a diverse range of use cases: cross-border payments, commerce, trading, remittance, payroll, tokenization, wallets and on and off-ramps.

Backed by Interactive Brokers, Point72 Ventures, NYCA, Bain Capital, and tastytrade.

The Zero Hash Culture

All Zero Hash employees are guided by the following characteristics and core principles:

• Independence/Ownership - An ability to work autonomously. Join Zero Hash, pitch ideas, and shape the work you do.
• Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and ​make a difference every day.
• Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
• Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
• Empathy - An ability to listen, respect, and understand your co-workers, customers, and everyone you interact with no matter how different they are to you.
• Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
• Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa.
• Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.

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For candidates based in Colorado, please contact colorado-wages @zerohash.com to request compensation and benefits information regarding a particular role(s). Please include with you email the city you reside (or intend to reside in Colorado) and the title/link to the roles you're interested in.