Senior Onboarding Analyst

Role Summary

To ensure that customers across business divisions are on-boarded efficiently and in accordance with Group policies and procedures.
Support the Director Onboarding on day to day operation of the team.
All employees are expected to understand and comply with any Sarbanes Oxley operational requirements relevant to their role.

Description of Department

Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics.
The Onboarding team is part of the Control & Support department and is primarily responsible for ensuring that regulatory, legal and credit-related due diligence are performed when onboarding new clients.
The Onboarding team in the region support multiple offices for their onboarding work.

Overall Responsibilities

• Ensure that appropriate CDD / KYC and AML checks are carried out on all new customers and in accordance with local regulatory requirements, in conjunction with the Financial Crime team
• Ensure that appropriate customer categorizations are carried out in accordance with local regulatory requirements
• Ensure that appropriate client documentation is issued to all new customers and in accordance with local regulatory and any exchange requirements
• Ensure that periodic reviews of customer files and on-going monitoring of client relationships is carried out
• Manage & prioritise the customer pipeline on a weekly basis with the business
• Ensure that the integrity of the static data inputted by the on-boarding team into the Client Data Base (aka PeopleSoft)
• Ensure that complete records of all customer documentation are maintained
• Ensure that accounts are promptly activated and closed in the Client Database following group policies
• To ensure that the Front-Office is advised, as necessary, of the Group’s on-boarding policies and documentation requirements
• To assist on any other ad-hoc reviews/projects/audits that the assigned by Line manager
• Efficiently dealing with general day-to-day ad-hoc queries
• To work closely with the Financial Crime team and other stakeholders
• Keeping management timely informed of issues/developments

Standard Responsibilities:

• Ensuring compliance with the company’s regulatory requirements under the FCA, NFA, SFC , Austrac & other regulatory bodies.
• Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
• Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
• At all times complying with Marex’s Code of Conduct.
• To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
• To report any breaches of policy to Compliance and/ or your supervisor as required.
• To escalate risk events immediately.
• To provide input to risk management processes, as required.

The Company may require you to carry out other duties from time to time

Competencies, Skills and Experience

Competencies
• Work experience in client onboarding function
• KYC and risk assessment of clients
• Excellent verbal and written communication skills
• Self-starting; takes initiative and ownership
• Strong prioritisation skills; able to manage to time critical deliverables
• Excellent communication – especially working with international colleagues and clients
• Experience in multiple Asian jurisdictions preferred (Hong Kong, Australia and New Zealand)
• Experience and knowledge onboarding APAC clients strongly preferred
• Proficient in business language for China market clients
• Supported a global business in a follow-the-sun model (preferable)
• A collaborative team player, approachable, self-efficient and influences a positive work environment
• Demonstrates curiosity
• Resilient in a challenging, fast-paced environment
• Ability to take a high level of responsibility in a fast pace and high-volume environment
• Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
• Worked in support of trading desks is a plus
• Able to work align with the Australia market hours or under instruction of the line manager.
Skills and Experience
• Analytical skills
• Problem solving skills
• Experience in AI application (Microsoft Co-Pilot, ChatGPT, Claude will be a plus)
• Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.

Company Values

Acting as a role model for the values of the Company:

Be collaborative - by working together across the organisation, we foster teamwork, can better respond to challenges and successfully deliver for our clients
Act with integrity - we pride ourselves on our honesty and high ethical standards. We apply these values when working with all our clients, colleagues and other stakeholders
Be adaptable and entrepreneurial - we embrace change as markets evolve to constantly increase our efficiency and create innovative solutions for our clients. We are interested in the world around us and inquisitive about understanding the challenges and opportunities our clients face.
Be respectful – how we treat each other, and our clients says everything about who we are. We always act respectfully and treat people fairly in everything we do.
Nurture talent – we aim to grow our own talent and make Marex the place ambitious, hardworking and talented people choose to build their career. This means giving and taking stretch opportunities, taking risks, and committing to career development and support – for ourselves and our teams.

Conduct Rules

You must:
• Act with integrity
• Act with due skill, care and diligence
• Be open and cooperative with the FCA, the PRA and other regulators (where applicable)
• Pay due regard to the interests of customers and treat them fairly
• Observe proper standard of market conduct
• Act to deliver good outcomes for retail customers