The Role
Lead design, packaging, pricing, launch, and lifecycle management of cybersecurity service offerings. Coordinate cross-functional teams to standardize SKUs, create go-to-market collateral, support pre-sales and pricing analysis, and improve quoting, contracting, and enablement for enterprise clients.
Summary Generated by Built In
About Coalfire
Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.
But that’s not who we are – that’s just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.
We are looking for a highly skilled and experienced Senior Offering Manager to join our team. Reporting to the Managing Principal, Offering Management, you will support the design, standardization, pricing, packaging, enablement, and lifecycle management of Coalfire's offerings. You will help translate market needs and delivery capabilities into scalable, margin-aware offerings, pricing tools, sales collateral, and go-to-market motions. This role will work cross-functionally across delivery, sales, finance, operations, legal, marketing, and partnerships to improve portfolio hygiene, accelerate quoting and contracting, and strengthen customer and field outcomes. This role will act as an individual contributor, cross-functional operator, and trusted partner to offering leadership.
What You'll Bring
- Support the lifecycle management of cybersecurity and compliance offerings, including ideation, design, refresh, packaging, launch, enablement, sustainment, and retirement activities.
- Partner with offering leadership, practice leaders, and solution stakeholders to standardize services into repeatable components, tiers, variations, and SKU-ready structures that improve scalability and consistency.
- Own day-to-day coordination of offering initiatives, including intake tracking, status reporting, meeting preparation, follow-up actions, and documentation of decisions across offering governance forums and portfolio workstreams.
- Create and maintain go-to-market sales collateral, including proposal materials, datasheets, whitepapers, standard presentations, catalogs, and other enablement content that clearly articulates Coalfire's value to clients and the field.
- Perform competitive analysis and pricing support for Coalfire offerings to inform packaging, list pricing, margin targets, and growth strategies for enterprise-level clients.
- Support pre-sales activities, including client meetings, solutioning discussions, and cross-functional RFP responses, ensuring offerings are positioned clearly and scoped consistently.
- Stay current with emerging security threats, industry trends, and client demand patterns, and proactively recommend updates to offerings, messaging, and portfolio priorities.
- Partner with senior leadership and cross-functional teams to improve scoping, quoting, and contracting workflows, including cost case optimization, standard scope definitions, and SOW content inputs.
- Support the development of new threat-focused services, including initial research, offering design, pricing inputs, staffing assumptions, collateral development, partner coordination, and internal enablement.
What You'll Do
- 5-10 years of experience in offering management, product management, program management, go-to-market strategy, business operations, or related roles within cybersecurity or professional services.
- Great attention to detail in work products, including understanding an end-to-end experience, building easy to understand solutions, and creating experiences that delight clients while meeting their cybersecurity needs.
- Strong knowledge of threat-focused cybersecurity services offerings (such as penetration testing, adversary emulation, exposure management, detection and response, threat hunting, and related cybersecurity services) and/or security compliance and assurance frameworks (such as FedRAMP, Healthcare, CMMC, and other globally recognized compliance standards).
- Experience supporting client-facing and pre-sales situations, including solutioning discussions, proposal responses, and coordination during the delivery lifecycle.
- Strong understanding of how cybersecurity services are packaged, sold, and consumed by enterprise clients, with the ability to align client needs to scalable offerings and delivery models.
- Experience developing go-to-market materials and field enablement content for service offerings, including presentations, proposal content, catalogs, and datasheets.
- Experience supporting pricing, packaging, and margin analysis for service offerings, including work with financial models, bid sheets, or similar scoping tools.
- Experience launching or refreshing service offerings through cross-functional collaboration with delivery, sales, finance, legal, operations, marketing, and partnerships.
- Experience working with software or ecosystem partners on joint go-to-market motions, partner-attached offerings, or related enablement activities is preferred.
- Excellent communication and collaboration skills, with the ability to effectively convey complex technical and business concepts to both technical and non-technical audiences.
- Strong program and stakeholder management skills, with experience coordinating cross-functional initiatives and driving follow-through across multiple teams.
- Ability to thrive in a fast-paced, dynamic environment, adapt quickly to changing priorities, and balance strategic thinking with operational execution.
Why You’ll Want to Join Us
At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office.
Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.
At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at [email protected].
Skills Required
- 5-10 years of experience in offering management, product management, program management, go-to-market strategy, business operations, or related roles within cybersecurity or professional services
- Strong knowledge of threat-focused cybersecurity services (penetration testing, adversary emulation, exposure management, detection and response, threat hunting) and/or security compliance frameworks (FedRAMP, CMMC)
- Experience supporting client-facing and pre-sales situations, including solutioning discussions, proposal responses, and delivery coordination
- Experience developing go-to-market materials and field enablement content (presentations, proposals, catalogs, datasheets)
- Experience supporting pricing, packaging, and margin analysis for service offerings, including financial models or bid sheets
- Experience launching or refreshing service offerings through cross-functional collaboration with delivery, sales, finance, legal, operations, marketing, and partnerships
- Strong program and stakeholder management skills, coordinating cross-functional initiatives and driving follow-through
- Excellent communication and collaboration skills for conveying complex technical and business concepts to technical and non-technical audiences
- Great attention to detail, ability to design end-to-end experiences and scalable solutions that meet client cybersecurity needs
- Ability to thrive in a fast-paced, dynamic environment and balance strategic thinking with operational execution
- Experience working with software or ecosystem partners on joint go-to-market motions or partner-attached offerings
Coalfire Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coalfire and has not been reviewed or approved by Coalfire.
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Leave & Time Off Breadth — Flexible paid time off and paid parental leave are prominently offered, with remote/WFH support enabling time away when workload allows.
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Healthcare Strength — Comprehensive medical, dental, vision, wellness resources, and an EAP are part of the core package. Carrier coverage and plan options are regularly highlighted across employer materials.
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Retirement Support — A company‑matched 401(k) is included alongside other financial and development perks. This retirement benefit is consistently featured across benefits overviews.
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The Company
What We Do
Coalfire is the cybersecurity advisor that helps private and public sector organizations avert threats, close gaps, and effectively manage risk. By providing independent and tailored advice, assessments, technical testing, and cyber engineering services, we help clients develop scalable programs that improve their security posture, achieve their business objectives, and fuel their continued success. Coalfire has been a cybersecurity thought leader for more than 20 years and has offices throughout the United States and Europe.
