In this role, you will be a key technical contributor dedicated to evolving our observability infrastructure. You will focus on scaling data pipelines and storage solutions for Logs, Metrics, Traces, Profiling, and RUM, reducing the cognitive load for developers while ensuring our telemetry systems maintain the highest levels of performance, resilience, and operational excellence.
WHAT YOU'LL DO
Design and build robust observability infrastructure, focusing on the scalability, high availability, and performance of our core telemetry platforms.
Manage large-scale data pipelines and storage, ensuring the reliable ingestion, processing, and querying of Logs, Metrics, and Traces using technologies like OpenTelemetry (OTEL), Fluentbit, the Victoria ecosystem (Metrics, Logs, Traces).
Drive the creation of self-service capabilities, empowering engineering teams and FARFETCH Business Units to be autonomous in their analysis, detection, and investigation efforts.
Ensure the reliability and performance of our internal observability stack, making sure systems like Grafana, and various exporters remain robust even during high-traffic events.
Contribute to technical strategy and roadmaps, identifying opportunities to optimize cost efficiency, storage, and reliability through modern infrastructure patterns.
Collaborate and support the integration of Observability Frameworks (Audit, Logging, Monitoring, etc), ensuring they fit seamlessly into the broader platform architecture.
Provide technical mentorship and guidance to other engineers, fostering a culture of technical excellence, psychological safety, and continuous learning within the team.
WHO YOU ARE
You have a proven track record of designing, building, and maintaining complex observability platforms and distributed systems at scale.
You possess a strong technical background in telemetry infrastructure, with hands-on experience managing tools like OpenTelemetry, Fluentbit, Victoria Metrics/Logs, Grafana.
You have solid experience with cloud infrastructure and container orchestration (Kubernetes), allowing you to make and guide complex architectural decisions regarding the observability stack.
You understand the software development lifecycle deeply and have experience with development languages (e.g., Golang or Python) to effectively build tools, exporters, or automations.
You have strong analytical and problem-solving skills, with a relentless focus on continuous system improvement, infrastructure as code, and automation.
You have good interpersonal and communication skills, with the ability to collaborate effectively and influence technical stakeholders across different Business Units.
You prioritize data security, compliance, and cost-efficiency as core pillars of a reliable observability platform.
REWARDS & BENEFITS
- Health insurance for the whole family, flexible working environment and well-being support and tools
- Extra days off, sabbatical program and days for you to give back for the community
- Training opportunities and free access to Udemy
- Flexible benefits program
EQUAL OPPORTUNITIES STATEMENT
- Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.
SCAM DISCLAIMER
- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.
What We Do
FARFETCH is the leading global platform for the luxury fashion industry. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. Founded in 2007 by José Neves for the love of fashion, and launched in 2008, FARFETCH began as an e-commerce marketplace for luxury boutiques around the world. Today the FARFETCH Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,300 of the world’s best brands, boutiques and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a single platform. FARFETCH’s additional businesses include Browns and Stadium Goods, which offer luxury products to consumers, and New Guards Group, a platform for the development of global fashion brands. FARFETCH offers its broad range of consumer-facing channels and enterprise level solutions to the luxury industry under its Luxury New Retail initiative. The Luxury New Retail initiative also encompasses FARFETCH Platform Solutions, which services enterprise clients with e-commerce and technology capabilities, and innovations such as Store of the Future, its connected retail solution.
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