Operate and support enterprise network, server, cloud, wireless, firewall, SD-WAN, and access-control environments. Troubleshoot L2/L3 connectivity incidents, manage Cisco, Aruba, FortiGate, Zscaler, ClearPass, Infoblox, and Azure networking, and monitor network performance. Maintain configurations, backups, documentation, diagrams, SOPs, and runbooks while supporting security and operational standards. Coordinate with vendors, improve network resilience and performance, and mentor junior engineers and NOC teams.
Summary Generated by Built In
IT Engineering – Cloud, Server and Network • Operate and support network devices across locations • Support and operate on-prem and cloud server environments (VMware, Azure VMs) • Ensure high availability and performance of LAN, WAN, WLAN, and internet connectivity • Provide L2/L3 troubleshooting for network-related incidents • Configure and manage Cisco routers and legacy Cisco switches • Manage VLANs, routing protocols, and network segmentation • Operate and optimize wireless access points • Troubleshoot wireless coverage, roaming, and performance issues • Configure and support Aruba SD-WAN across branch and data center locations • Monitor WAN link performance, latency, packet loss, and failover behavior • Manage FortiGate firewalls including policies, NAT, VPNs, and firmware upgrades • Support Zscaler connectivity, security policies, and traffic routing • Administer ClearPass for network access control (NAC) and device authentication • Manage Infoblox for DNS, DHCP, and IP address management (DDI) • Support Azure networking for cloud networks (VNets, subnets, NSGs, routing) • Troubleshoot hybrid connectivity between on-premises and Azure environments • Monitor network health using enterprise monitoring tools (e.g., LogicMonitor) • Maintain device configurations, backups, and version control • Ensure adherence to network security, design, and operational standards • Maintain network diagrams, IP addressing plans, and topology documentation • Create and update SOPs and operational runbooks • Provide knowledge transfer and mentoring to junior engineers and NOC teams • Engage with vendors (Cisco, Fortinet, Aruba, Zscaler, ISPs) for technical support • Identify opportunities to improve network performance, resilience, and security
