Senior Network Engineer

Posted 14 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
In-Office
Senior level
Software • Consulting
The Role
Manage and enhance enterprise network infrastructure, ensuring performance, security, and SLA compliance. Mentor junior engineers and handle day-to-day network operations.
Summary Generated by Built In

We are seeking a Senior Network Engineer to manage, support, and enhance enterprise network infrastructure across the organization. This role acts as a Subject Matter Expert (SME) for network operations, ensuring high availability, security, performance, and SLA compliance while working closely with internal teams, vendors, and service providers.

Key Responsibilities
  • Act as SME for Network Infrastructure, providing technical guidance and mentoring junior engineers

  • Manage day-to-day enterprise network operations (BAU) including incident resolution and troubleshooting

  • Configure, manage, and support routers, switches, firewalls, load balancers, and network monitoring systems

  • Add, maintain, and decommission network devices as required

  • Monitor network health, availability, and performance proactively

  • Manage configuration files, backups, version control, and recovery

  • Perform network troubleshooting across multi-vendor environments

  • Plan and execute patching, firmware upgrades, rollouts, and releases

  • Conduct capacity planning, performance testing, stress testing, and growth analysis

  • Maintain accurate network inventories, topology diagrams, and technical documentation

  • Work with vendors, telcos, and service providers to meet SLAs and resolve issues

  • Support Disaster Recovery (DR) and Business Continuity Planning (BCP) exercises

  • Ensure compliance with operational processes, standards, and regulatory requirements

  • Identify risks, emerging threats, and recommend mitigation strategies

Required Skills & Experience

Core Network Operations

  • Enterprise Network Operations & Support – 5+ years

  • Strong experience in SLA-driven environments

Routing & Switching

  • Cisco and/or Huawei routing & switching – 5+ years

  • Strong knowledge of TCP/IP, VLANs, routing protocols, subnetting, DNS, DHCP

Network Security

  • Hands-on experience with firewalls (Palo Alto, Fortinet, Juniper, Cisco) – 3–5+ years

Load Balancing & Traffic Management

  • Experience with F5, VMware NSX-T, or Avi load balancers – 3–5+ years

Monitoring & Configuration Management

  • Network monitoring & alerting tools – 3–5+ years

  • Configuration, backup, and recovery management – 3–5+ years

Infrastructure & Lifecycle Management

  • Network device lifecycle management – 5+ years

  • Capacity planning and performance testing – 3–5+ years

Operations & Collaboration

  • Vendor and service provider management – 3–5+ years

  • DR & BCP participation – 3–5+ years

  • Strong stakeholder and cross-team collaboration skills – 5+ years

Leadership

  • SME / Technical leadership experience – 2–3+ years

Nice to Have
  • Experience in regulated or large enterprise environments

  • Exposure to cloud networking (AWS / Azure)

  • Automation or scripting experience (Shell, Python)

Top Skills

Avi
Cisco
F5
Fortinet
Huawei
Juniper
Palo Alto
Python
Shell
Vmware Nsx-T
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The Company
Chennai
7,456 Employees
Year Founded: 1980

What We Do

Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology

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