Job Location: Hybrid- São Paulo; Fluency in English required
We are building out a brand-new team in our São Paulo office to support our Platform Infrastructure Engineering team and enhance the FactSet tools used by our development teams and clients.
The Senior Network Engineer will be responsible for managing and optimizing complex network systems by configuring networking equipment, automating processes, and collaborating with clients and internal teams to ensure effective integration and support. They will also lead network projects, provide solutions, and serve as an escalation point for technical issues.
Job Responsibilities:
- Act as a consultative resource for FactSet’s clients, vendors, and internal teams.
- Engage in Real Time project delivery and regularly contribute to network stability and performance.
- Manage business and network initiative projects.
- Configure Cisco/Arista Routers, Switches, F5 Load Balancers, and Cloud Networking Services for integration.
- Build strong interpersonal relationships with clients and stakeholders.
- Serve as an escalation point for network troubleshooting across all layers.
- Research, design, and implement new connections with market data providers and other third parties.
- Streamline processes using templates, automation, and workflow systems.
- Lead and guide Network Engineers; support their career and project goals.
- Participate in on-call rotations for weekend coverage.
Minimum Requirements:
- BS degree in an engineering discipline or equivalent.
- 5-8 years of relevant experience.
- Fluency in English, both written and verbal.
- Ability to learn new technologies and manage multiple projects.
- Understanding of routing protocols, TCP/IP, Multicast technologies, DNS, LAN switching, and Wireshark.
- Knowledge of Cloud Computing technologies like AWS and Azure.
- Communication and collaboration skills with internal and external stakeholders.
- Familiarity with network automation tools such as Python, Perl or similar scripting languages and Ansible, Salt, or similar automation tools.
Critical Skills:
- Competence in LAN Switching, Load Balancers, Optical Networking, and SAN.
- Understanding of network operating systems and modern data center requirements.
- Familiarity with network packet broker technologies and public/private/hybrid network architectures.
- Experience in network design, programming, or scripting.
- Experience with Unix, Linux, and Windows operating systems.
- Cisco or other vendor professional certifications; CCIE or equivalent is a plus.
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What We Do
FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions.
For 40 years, through market changes and technological progress, our focus has always been to provide exceptional client service. From more than 60 offices in 23 countries, we’re all working together toward the goal of creating value for our clients, and we’re proud that 95% of asset managers who use FactSet continue to use FactSet, year after year.
As big as we grow, as far as we reach, and as successful as we become, we stay connected to our clients and to each other.
