Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!
The purpose of the Senior Network Engineer position is responsible for the technical design, administration, planning, implementation, and the highest level of performance tuning and recovery procedures for the enterprise network. The Senior Network Engineer recommends the redesign and configuration of the LAN / WAN, and its components. Identifies issues and provides solutions in order to provide a high level of service to our customers.
Outcomes and Activities:
- This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member.
- Designs and implements the enterprise network and ensures HA and availability across sites and applications.
- Develops disaster recovery processes and procedures.
- Monitors the network to ensure optimal performance and identifies opportunities for enhancement.
- Complete assigned work with minimal supervision and guidance.
- Provide mentorship to less experienced team members.
- Maintains accurate documentation of network diagrams and processes.
- Maintains the integrity and security of wireless network.
- Monitor and manage the data center environment, including UPS, PDU, HVAC, etc.
- Supports other IT and business teams with projects and incidents.
- Identifies, and recommends solutions to enhance the network and the service to our customers.
Competencies: The following items detail how you will be successful in this role.
- Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer’s shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience.
- Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions.
- One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively.
- Owner’s Mindset: Owner’s Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business.
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience
- 5 + years’ experience in Network Administration
- CCNP Route/Switch or equivalent work experience
- Expert in Palo Alto Firewalls and Zscaler
- Expert in AWS, Azure and how to connect enterprise networks to cloud services
- F5-BigIP or other enterprise load balancer experience Expert in Automation
- Experience programming F5 irules or programming in TCL
- Expert in Automation platforms such as Ansible Automation Platform, VMWare Aria Operations, or Powershell/Python
- Expert in installation, maintenance, optimization and security of Cisco IOS, NX-OS operating systems
- Experience with Advanced routing protocols (strong in BGP) and Multilayer Switching
- Participation in an On-Call rotation with availability to respond to security issues & urgent requests that occur outside normal work hours
Preferred Experience:
- Experience with Shell/Bash, Python or other popular languages
- VWMare NSX, Cisco ACI, or OpenStack experience
- Enterprise wireless experience
- Experience automating network and firewall processes and changes
Target Compensation: A competitive base salary + an annual variable cash bonus will range from $81,333 to $123,451.
Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications, and geographic location.
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Benefits
- Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
- Positive by maintaining resiliency and focusing on solutions
- Respectful by collaborating and actively listening
- Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
- Direct by effectively communicating and conveying courage
- Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
- Remain compliant with our policies processes and legal guidelines
- All other duties as assigned
- Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
What We Do
Our people and culture create a positive workplace that drives us to succeed. Working together as a team has resulted in many national workplace awards, including Fortune magazine’s annual “100 Best Companies to Work For” list for 7 consecutive years. We’ve also been named to IDG's Computerworld Best Places to Work in IT-Midsize category for the past five years. Based on 2021 survey data, 92% of our team members believe Credit Acceptance is a Great Place to Work (GPTW).
At Credit Acceptance, we are passionate about what we do. Our team members are intelligent, motivated, compassionate people who work hard and know how to have fun. We offer a strong work-life balance with many great benefits that start on day one. We focus first and foremost on striving to make our Company as valuable as possible, because we know it is the core of our success. Our team members are motivated by their desire to “Change Lives,” as well as by their fellow colleagues, Company leaders, competitive compensation, and career advancement opportunities.
Loans made or arranged pursuant to a California Finance Lenders Law license.
