- Lead resolution of complex network incidents and outages (Tier 3–4) and ensure compliance with SLAs and KPIs.
- Document incident resolution processes in playbooks and update policies to ensure knowledge sharing and proactive problem management.
- Perform preventative maintenance, including software updates, vulnerability remediation, and compliance checks.
- Maintain accurate and current documentation for network standards and governance.
- Research emerging network technologies and provide guidance on design and implementation for large-scale systems.
- Lead security and compliance initiatives for cloud migration and data center modernization.
- Implement cloud configurations using automation tools (e.g., Terraform) and support migration to AWS and other environments.
- Collaborate with vendors on product lifecycle management and strategic planning.
- Stay current with industry trends and leverage AI and automation to improve network performance.
- Assess and optimize network performance, capacity, and scalability; recommend improvements.
- Implement changes and projects that follow change management protocols, ensuring proper documentation and rollback plans.
- Develop low-level design documentation for new network services and emerging technologies.
- Cross-train team members on new implementations and outage resolutions to promote knowledge sharing.
- Ensure all changes are reviewed, approved, and communicated effectively to minimize risk and impact.
- Associate's degree in computer science, Information Technology, or related degree preferred.
- 4-6 years of extensive experience in network engineering and operations.
- 4-6 years of advanced technical knowledge in networking, cloud, and automation technologies.
- Advanced expertise in cloud environments (AWS, Azure, etc.), LAN/WLAN switching, SD-WAN routing, and network security.
- Proficiency in load balancing, converged networks, and artificial intelligence (AI).
- Strong knowledge of automation tools (Terraform, Ansible) and network monitoring solutions.
- Ability to lead complex projects and mentor team members.
AgFirst Farm Credit Bank provides financing, as well as technology and other value-added services, to association partners so they can lend to rural residents and agricultural operations of all sizes. We take pride in investing in our employees, our partners and our community.
Find out more on AgFirst.com, and follow us on LinkedIn!
Skills Required
- Associate's degree in Computer Science, Information Technology, or related degree
- 4-6 years of experience in network engineering and operations
- Advanced expertise in cloud environments (AWS, Azure, etc.), LAN/WLAN switching, SD-WAN routing, and network security
- Proficiency in load balancing, converged networks, and artificial intelligence (AI)
- Strong knowledge of automation tools (Terraform, Ansible) and network monitoring solutions
- Ability to lead complex projects and mentor team members
What We Do
As part of the nationwide Farm Credit system, AgFirst Farm Credit Bank has been lending financial and business support to agriculture and rural America for more than a century. As a $40.4 billion company, we are prepared to meet tomorrow with a progressive mindset and a passionate workforce by continually adapting to changes in the technology and business landscape. AgFirst provides wholesale funding, cutting-edge technology and a range of support services to local agricultural and rural lenders in 15 states and Puerto Rico. These lenders provide loans to rural home and land buyers and to agricultural operations of all sizes. Our cooperative business model ensures we share our partners’ values, goals and vision for the future. Our employees come from a wide range of backgrounds to advance our mission of serving agriculture and rural America – to Impact More every day. We place a premium on our employees’ unique skills and perspectives and invest in them by offering excellent benefits, competitive pay, flexible work schedules, leadership development opportunities, a corporate incentive plan and more.
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