Senior Network Engineer

Reposted 11 Days Ago
Be an Early Applicant
San José, San José, CRI
In-Office
Senior level
Information Technology • Software
The Role
Designs, configures, and supports complex regional and global network solutions (switches, routers, firewalls, SD‑WAN, IP telephony, IVR/ACD, load balancers). Provides operational support for mission-critical services, documents work, tracks tasks to meet deadlines, mentors junior engineers, and engages vendors to optimize reliability, performance, and efficiency.
Summary Generated by Built In
Job Purpose:  

Provides  moderate design, full configuration, and full support for complex data, voice, storage, and/or video networks, which will include contact center and network security technology.  Demonstrates subject matter expertise in at least one of these disciplines to be able to handle most design questions and all but the most challenging support issues in TD SYNNEX's complex global environment, while delivering exceptional responsiveness, quality and reliability.  Makes effective use of all resources, including support contracts, to securely and effectively solve problems, and also provides technical guidance to more junior engineers.  Proactively engages with vendors and partners to explore ways to further optimize TD SYNNEX services for reliability, performance and efficiency.

Responsibilities:
  • Designs, configures, and implements complex regional network solutions to enable new business opportunities, support organic growth and M&A, and to implement and improve new application services.  Solution components may include departmental switches, enterprise switches, routers, firewalls, VPN gateways, IP telephony, IVR, Automated CAll Distribution (ACD), SD-WAN appliances, WAN accelerators, Load balancers, and other network technologies. (55%)

  • Provides full operational support for global and regional network services that provide customer access to revenue-generating applications and colleague access to systems used to run the comapny and support customers, with rare assistance from more senior engineers in mission critical and/or extremely complex situations.   (20%)

  • Ensures work is well-organized, and provides ongoing task tracking to ensure project deadlines are met (10%)

  • Mentors and develops more junior engineers (10%)

  • Updates documentation with new findings (5%)

Knowledge, Skills and Experience:
  • 5 to 8 Years of relevant work experience.

  • Bachelor's Degree with Network Engineering or Related field of study required.

  • Other Education / Certifications: Active CCNA or CCNP.

  • Able to execute instructions and to request clarification when needed.

  • Able to perform basic mathematical calculations.

  • Able to recognize and attend to important details with accuracy and efficiency.

  • Able to communicate clearly and convey necessary information.

  • Able to interact effectively with all levels of management.

  • Possesses strong multi-cultural interpersonal skills.

  • Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.

  • Possesses strong organizational and time management skills, driving tasks to completion.

  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.

  • Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.

  • Able to work independently with minimum supervision.

  • Able to maintain confidentiality of sensitive information

  • Able to build solid, effective working relationships with others.

  • Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.

  • Able to quickly learn new systems and technology.

  • Able to use relevant computer system applications at an advanced level.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Skills Required

  • 5 to 8 years of relevant work experience
  • Bachelor's Degree in Network Engineering or related field
  • Active CCNA or CCNP certification
  • Design and configuration experience with enterprise switches, routers, and firewalls
  • Experience with VPN gateways, SD‑WAN, WAN accelerators, and load balancers
  • Experience with IP telephony, IVR, and Automated Call Distribution (ACD)
  • Strong network security knowledge
  • Ability to use relevant computer system applications at an advanced level
  • Strong leadership and mentoring skills
  • Strong multicultural interpersonal skills and ability to interact with all management levels
  • Strong organizational and time management skills, task tracking and meeting deadlines
  • Ability to communicate clearly and convey necessary information
  • Ability to work independently with minimum supervision
  • Ability to maintain confidentiality of sensitive information
  • Ability to perform basic mathematical calculations and attend to important details
  • Ability to constructively work under stress and high workloads
  • Willingness to engage with vendors and partners to optimize services

TD SYNNEX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.

  • Healthcare Strength Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
  • Leave & Time Off Breadth Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
  • Retirement Support The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.

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The Company
HQ: Clearwater, FL
22,000 Employees

What We Do

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.

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