The Role
The Senior Network Engineer will lead complex network projects, provide advanced support, and manage Keyloop's global network infrastructure while mentoring junior engineers.
Summary Generated by Built In
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
Role overview:
We are seeking an experienced and proactive Infrastructure Network Engineer (L3) to support our 24/7 Operations Center, working from the office. This senior role involves leading complex technical projects, providing advanced (second and third-line) network support, and maintaining Keyloop’s global network infrastructure.
The successful candidate will have strong hands-on experience across Cisco, Meraki, wireless, routing, and security technologies, with a deep understanding of cloud and data center networking, including AWS networking principles.
The role will work closely with 24/7 Operations Centre to ensure smooth network operations and may occasionally require working outside regular hours during critical activities or resource outages.
Roles & responsibilities
- Deliver complex technical projects and network implementations. • Provide second and third-line technical support for network issues and escalations.
- Demonstrate deep expertise across Cisco, Meraki, wireless, routing, and security solutions.
- Maintain and upgrade network infrastructure across data centers and offices to enhance resilience.
- Maximize network performance by monitoring, troubleshooting problems, and addressing outages.
- Collaborate with network architects on optimization strategies and schedule planned upgrades.
- Secure network systems and firewall environments by defining and enforcing policies.
- Ensure all incidents and problems are managed within agreed SLAs.
- Mentor and support junior engineers, fostering a culture of knowledge sharing and continuous improvement.
Essential skillsets
- Cisco CCNA certification (CCNP or higher preferred) or equivalent professional experience.
- Strong practical knowledge of Cisco solutions and technologies including Wireless, ASA, switches, routers, and ACS.
- Advanced understanding of BGP/MPLS, DMVPN, and IPSEC.
- Proven experience in securing and optimizing enterprise-scale network environments.
- Hands-on experience with network monitoring tools such as SolarWinds and NetFlow.
- Excellent analytical, troubleshooting, and problem-solving skills.
- Strong communication skills (both written and verbal).
- Customer-focused mindset and ability to prioritize effectively in a high-demand environment.
- Exposure to ITIL methodology and service-oriented operational processes.
- Working knowledge of:
- VMware SDWAN
- Cisco IPSEC VPN and FlexVPN
- Zscaler
- BIG-IP F5
- DNS
- FortiGate Firewalls
- Cisco ISE
- RSA Security Console
- AWS Networking Principles
- GitHub for configuration and automation management
- Experience in a global Infrastructure Operations environment.
- Ability to lead technical escalations and coordinate across cross-functional teams and previous experience working in a 24/7 Infrastructure Operations environment.
Additional Information
- Additional Information:
- This is a work-from-office role operating in morning or afternoon shifts based on business needs. The role may occasionally require night shift support during critical maintenance activities or due to shift resources unavailability in coordination with the 24/7 Operations Centre. Cab transport will be provided for applicable shifts.
Why join us?
We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
An inclusive environment to thrive
We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
Be rewarded for your efforts
We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.
Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.
We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.
Top Skills
AWS
Big-Ip F5
Cisco
Cisco Ipsec Vpn
Cisco Ise
Dns
Flexvpn
Fortigate
Meraki
Netflow
Rsa Security Console
Solarwinds
Vmware Sdwan
Zscaler
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The Company
What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide.
From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey.
Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data.
For more information, please visit www.keyloop.com
