Company Description
Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands (including our own Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform.
Superloop operates in three segments of the market: consumer connectivity, business network and security solutions, and wholesale connectivity, all of which leverage Superloop’s investments in physical infrastructure assets including fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel everyday for their connectivity needs.
Visit www.superloop.com to learn more.
Job Description
The primary goal of the Network Engineer is to ensure the smooth operation of the Superloop network in order to provide maximum performance and availability to all customers. The Network Engineer is responsible for building, supporting, and maintaining all devices and services within Superloop’s global network.
What will you do?
- Designing and implementing network infrastructure.
- Proactively monitoring network performance.
- Troubleshooting network faults, resolving escalated network issues.
- Adhering to all network security standards.
- Mentor junior team members on technical issues.
- Managing and maintaining network documentation and inventory.
- Collaborating with other business units where required.
- Maintaining current knowledge of industry trends and best practices.
- Adhering to all company policies.
The ideal candidate will have:
- Degree in Telecommunications or related discipline.
- Minimum 6 years’ experience in a networking related role.
- In-depth knowledge of IPv4 and IPv6 networks.
- In-depth understanding of ethernet switching technologies.
- In-depth understanding of Multiprotocol Label Switching (MPLS), MPLS L2/L3 VPN.
- In-depth understanding of IP routing and forwarding.
- Strong understanding of RSVP MPLS-TE.
- Strong understanding of service provider network.
- Ability to work without supervision and in a team environment.
- Strong customer service ethic.
- Excellent communication (both verbal and written) and interpersonal skills.
- Strong documentation skills.
- Sound project management skills.
- CCNP/CCIE or equivalent experience will be highly regarded.
- The following skills and experience would be considered an advantage:
○ Knowledge of EVPN-VPWS, EVPN-ELAN, VXLAN BGP-EVPN.
○ Experience of managing Cisco NCS 5000, 5500, 8200 and ASR9000 platforms.
○ Experience of using Grafana, Observium
○ Strong understanding of NBN products and services.
○ Experience and knowledge of network automation using Python, Ansible etc.
Top Skills
What We Do
Superloop exists to ’unleash the unlimited possibilities of the internet’.
Founded in 2014, Superloop Limited (ASX:SLC) employs more than 900 team members and supports over 400,000 customers. With carrier-grade, metro fibre, plus fixed wireless networks across Australia, we provide high performance connectivity services for residential customers, small and medium-sized businesses, and some of Australia’s largest corporates.
Since our very beginning, we’ve invested in our own network, recruited a stellar team, and focused on creating reliable and scalable products to ensure we genuinely are ‘super from the ground up’.
Passionate about innovation, our team get their kicks from deploying game-changing solutions that solve customer pain points, delivering great customer service, and genuinely making the internet experience super.
Special acknowledgments: At Superloop, we’re grateful to show up to work each day on Indigenous lands. We acknowledge the Traditional Custodians of country and respect the connections they have to land, sea, and community. We pay our respects to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people today
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