The Senior Modern Workplace Engineer plays a key role in the design, delivery, and ongoing support of cloud-based productivity and collaboration services across the organisation. The role focuses on the research, implementation, governance, and continuous improvement of Microsoft 365 and related cloud platforms, ensuring secure, scalable, and user‑centric digital workplace solutions.
This position supports both tactical execution and strategic modernisation initiatives, contributing to operational excellence, automation, and long-term platform sustainability.
The core responsibilities
Partners with business leaders and technology teams to determine how Microsoft 365 and cloud services best support client and business needs, contributing to the design and implementation of solutions hosted on the bank’s cloud infrastructure.
Design, implement, and support Modern Workplace solutions built on Microsoft 365 and Azure platforms, including SharePoint, Exchange Online, Teams, OneDrive, Power Platform, Intune, Purview, Viva Suite, and Microsoft Copilot.
Contribute to the development and evolution of secure, scalable cloud services that align with business and regulatory requirements.
Support the lifecycle management, governance, and optimisation of collaboration and productivity platforms.
Develop, maintain, and refine automation scripts and processes to support cloud deployments, configuration management, and ongoing operations.
Perform testing and validation of cloud services, platform updates, and upgrades prior to production rollout.
Reuse of frameworks to improve delivery consistency and cost effectiveness
Partner closely with Identity & Access Management (IAM) and security teams to ensure appropriate security controls, access governance, and compliance across cloud environments.
Assist in monitoring and assessing security posture for users, groups, third‑party access, and cloud services.
Document design, security controls, and operational standards to support audits and regulatory requirements.
Liaise with business stakeholders and internal technology teams to determine how Modern Workplace services can best support business objectives.
Contribute to project planning and delivery for initiatives involving Microsoft 365 and related cloud platforms.
Provide technical input, operational guidance, and subject matter expertise across multiple initiatives.
Leads and contributes to projects involving Microsoft 365, Azure Virtual Desktop (AVD), Intune, and related cloud platforms, including testing and validation of server and software upgrades.
Assist with advanced support and troubleshooting for Modern Workplace tools and services.
Contribute to continuous improvement efforts, platform optimisation, and service maturity.
Support departmental goals and business plan deliverables through high-quality engineering outcomes.
Documents the design, maintenance, and security controls of cloud‑based solutions, while providing advanced support for Microsoft 365 applications and tools.
Executes platform changes in alignment with bank change‑management standards, including testing, prototyping, contingency planning, and controlled deployment.
Business & Cloud Enablement
Modern Workplace & Cloud Engineering
Automation & Engineering Enablement
Security, Compliance & Identity
Stakeholder & Project Collaboration
Operational Support & Continuous Improvement
Platform Documentation & Operational Support
Change Management & Release Execution
Let's talk about you
Experience in the administration and development of Nerdio Manager
Excellent PowerShell and SH/BASH Shell scripting skills
Strong experience with Microsoft 365 ecosystem (SharePoint Online, Exchange Online, Teams, OneDrive, Power Platform).
Hands-on experience with Microsoft Intune, endpoint management, and cloud identity concepts.
Experience supporting cloud automation, scripting, and configuration management.
Solid understanding of security, identity, and governance in cloud environments.
Ability to work cross-functionally with technical and business stakeholders.
Strong documentation, troubleshooting, and problem‑solving skills.
Experience with Microsoft Copilot, Purview, or Viva solutions
Exposure to regulated or audit‑driven environments
Mentoring or coaching of junior engineers
Contribution to long‑term Modern Workplace strategy
About the job
Working conditions are primarily normal for an office environment. This is a hybrid role.
This position requires one to work under pressure to meet the deadlines and react quickly when there is technical show-stopper type of issues. Critical showstopper issue must be resolved in the same day and may require overnight to ensure business units are operational next business day.
This position may require occasional work after hours as well as weekends to perform updates, testing or maintenance.
Some lifting of computer equipment may be required infrequently and occasionally will need to crawl under desks to reach phone, network, and/or electrical outlets.
Skills Required
- Experience in the administration and development of Nerdio Manager
- Excellent PowerShell and SH/BASH Shell scripting skills
- Strong experience with Microsoft 365 ecosystem including SharePoint Online and Exchange Online
- Hands-on experience with Microsoft Intune, endpoint management
- Experience supporting cloud automation, scripting and configuration management
- Solid understanding of security, identity, and governance in cloud environments
- Strong documentation, troubleshooting, and problem-solving skills
- Experience with Microsoft Copilot, Purview, or Viva solutions
- Mentoring or coaching of junior engineers
What We Do
MakeBank on everyday banking: Earn high interest on every dollar Say no to fees No minimum balances Powered by Equitable Bank, a Schedule I Canadian Bank EQB Inc. (formerly Equitable Group Inc.) trades on the Toronto Stock Exchange (TSX: EQB and EQB.PR.C), directly serves over 607,000 Canadians through its wholly owned subsidiary Equitable Bank, Canada's Challenger Bank™, and serves over 200 Canadian credit unions that serve over 6 million of their members with products and services. Equitable Bank has grown to become Canada's 7th largest independent Schedule I bank with over a $119 billion in assets under management and assets under administration, and a clear mandate to drive real change in Canadian banking to enrich people's lives. At Equitable Bank, we are as invested in our employees as we are in our business. That’s why we are consistently recognized as one of Canada's Top Employers – a rating that comes from our 1,800 employees. Equitable Bank’s inclusive, welcoming, and pride-inducing workplace earned it the honour of being recognized as one of the top 50 organizations on the 2023 list of Canada’s Best Workplaces™. Founded over 50 years ago, Equitable Bank provides diversified personal and commercial banking, and through its EQ Bank platform (eqbank.ca), which has been named #1 Bank in Canada for three consecutive years on the Forbes World's Best Banks list for 2021, 2022, and 2023. Equitable Bank website: www.equitablebank.ca EQ Bank website: www.eqbank.ca Specialties Lending, Mortgages, Residential Lending, Commercial Lending, Reverse mortgages, Insurance lending, Equipment leasing , Credit Union, Trust, and Funds Management
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