Senior MICE Specialist

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.

We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

Visit www.perk.com to learn more.

We are looking for a Senior Mice Specialist to join our team here in Barcelona or Birmingham.

About the Role

• Work closely with the wider sales organisation at Perk to increase client awareness of our new MICE offering aiming to increase the volume of opportunities generated, especially with the Account Management teams;

• The Senior MICE Executive will be responsible to handle predominantly the largest projects and high-yielding opportunities concentrating primarily, but not limited to, in supporting Perks Enterprise and legacy accounts globally;

• Put together RPF’s for a global portfolio of customers and manage the process from proposal through to negotiation terms including site inspections (as relevant and appropriate);

• Coordinate operational process with the cross-collaboration of the wider Perk teams as appropriate and based on customer’s requirements, overseeing set-up of arrangements;

• Dealing with phone calls and email requests/queries from existing and potential new Perk customers in a timely manner;

• Supporting sales conversations in conjunction with Sales Executives and Enterprise Sales Executives for discovery purposes and helping potential customers understand our services;

• Providing Perk customers with suitable options and suggestions of the best way to meet their event or group travel requirements;

• Handling of all conferences, events, groups, incentives and meetings worldwide;

• Proactively maintaining relationships with Perk customers at all times and uncovering future opportunities;

• Problem-solving attitude anticipating customers needs and provide the appropriate customer service throughout the entire process;

• Processing responses to clients within the companies agreed service level agreements;

• To be aware of and act in accordance with all Company Quality Standard and Procedures;

• To actively get involved in the process operated by the company and make suggestions on possible improvements;

• To be part of the team and actively help and assist colleagues as needed;

• To maximise on every opportunity generating additional revenue streams across all regions to support achieving overall Perks revenue targets and drive profitability;

• To service successfully and at a high level MICE & Groups as Perk add-on-services
  

What We’re Looking For

• Previous experience of working in a venue sourcing / meetings & events team - preferably agency background;

• A good knowledge of venue and event destinations across the globe;

• A great communicator, well organised and used to working to tight deadlines and under pressure;

• A friendly and professional telephone manner;

• Confident in negotiating rates with suppliers on the telephone;

• Great time management;

• A positive, flexible attitude and a great team player.
  

Nice to haves:

• Experience working with a MICE booking tool such as Cvent;

• Solid knowledge of event venues/hotels and destinations worldwide
  

We are looking for people with an interest in travel but more importantly committed to providing a 7 star customer experience to our amazing customers. We want to grow our current MICE team with brilliant people who are passionate about working in a collaborative environment and who want to make a difference.

What we offer

• Receive competitive compensation and equity ownership in Perk

• Rest and recharge with our generous allocation of vacation days plus public holidays

• Take control of your physical health with your choice of private healthcare or a gym allowance

• Know that your loved ones are protected financially through your Life Insurance if the worst were to happen

• Join our unforgettable Perk events, including our spectacular annual summer party

• Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones

• Make your money go further with our flexible compensation plan

• Focus on your family with 17 weeks’ paid parental leave during your child’s first year

• Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes

• Broaden your horizons with up to 20 "Work from Anywhere" days per year

• Nurture your language skills with in real-life English, Spanish and Catalan lessons

• Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years

• Let us help you move to one of our hubs with relocation support

English is the official language at the office. Please submit your resume in English if you choose to apply.

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to [email protected], and we will confirm whether it is legitimate.