Job Description:
Senior Media Technology Specialist
Office of Information Technology
The Senior Media Technology Specialist supports the AV and related IT equipment in classrooms and event spaces. In this role the incumbent is responsible for the efficient performance and maintenance of all media technology present in all spaces centrally managed by Media Services.
The Media Technology Specialist serves as primary technician in supporting the media technology systems that are pivotal to teaching, learning and event production; the incumbent is an autonomous professional,with extremely high attention to detail, record keeping and documenting the work using inventory systems such as Asset Panda and ticketing systems such as DeskPro.
This position will require a flexible working schedule in order to accommodate off hours course and event support.
Education and Experience
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BA/BS preferred.
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3-5 years experience providing AV support or equivalent required.
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Experience with multiple platforms (Windows, iOS) required.
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Experience in academic computing support in higher education is preferred.
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Experience with project management is preferred.
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Strong foundation of understanding of signal flow and potential relationship with problems.
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Working knowledge of Crestron room control systems. Ability to administer/troubleshoot system via room touch panel and remotely via Toolbox.
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Powershell scripting or comparable scripting language preferred.
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Experience with networked AV control systems including troubleshooting skills.
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Excellent customer service skills; strong commitment to customer service; and positive attitude required.
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Ability to apply problem-solving skills to meet the needs of customers in a quick and effective manner.
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Ability to prioritize tasks.
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Clean driving record.
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Excellent organizational and communication skills, and the ability to understand and present complex technical issues to a diverse customer base.
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Ability to work independently and proactively; work effectively in a group and as a member of a project team.
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Possesses a willingness and ability to support a diverse and inclusive environment.
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Ability to coach, mentor and encourage colleagues, students and temp staff.
Successful completion of a criminal background check and education verification is required.
Benefits of Working at Brown:
Information on the Benefits of Working at Brown can be found here.
Recruiting Start Date:
2024-03-26
Job Posting Title:
Senior Media Technology Specialist
Department:
Office of Information Technology
Grade:
Grade 9
Worker Type:
Employee
Worker Sub-Type:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
37.5
Position Work Location:
Onsite
Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Still Have Questions?
If you have any questions you may contact [email protected].
EEO Statement:
Brown University is an E-Verify Employer.
As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.
Top Skills
What We Do
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Public Health, School of Engineering, and the School of Professional Studies.
With its talented and motivated student body and accomplished faculty, Brown is a leading research university that maintains a particular commitment to exceptional undergraduate instruction. Brown’s vibrant, diverse community consists of about 6,200 undergraduates, 2,000 graduate students, 490 medical school students, more than 5,000 summer, visiting, and online students, and over 700 faculty members.
Brown students come from all 50 states and more than 115 countries. Undergraduates pursue bachelor’s degrees in more than 70 concentrations, ranging from Egyptology to cognitive neuroscience. Anything’s possible at Brown—the university’s commitment to undergraduate freedom means students must take responsibility as architects of their courses of study.
Brown University has 51 doctoral programs and 28 master’s programs. The broad scope of options vary from interdisciplinary opportunities in molecular pharmacology and physiology to a master’s program in acting and directing through the Brown/Trinity Repertory Consortium.
Around the world, nearly 90,000 Brown alumni are - in the words of Brown’s charter - leading lives of “usefulness and reputation” in every imaginable field of endeavor. Through events around the globe, reunions on campus, career resources, a host of online connections, and other services, the Brown Alumni Association fosters and supports a vibrant alumni community, wherever its members may be
