Senior Marketing Operations Manager

Posted 2 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Fintech • Payments
Recurly is the subscription and billing platform.
The Role
Lead and optimize the end-to-end lead lifecycle, manage lead scoring and routing, troubleshoot Marketo-Salesforce integrations, partner with Demand Gen/Sales/RevOps, and ensure GDPR/privacy compliance while improving reporting and funnel performance.
Summary Generated by Built In

Recurly is a SaaS company that helps brands launch, scale, and optimize recurring revenue businesses through subscription management, billing, and payments software. Operating in the computer software space, the company supports businesses that depend on reliable, scalable systems to manage the full subscriber lifecycle and drive long-term growth.

In this role, you will help shape how marketing and revenue teams work together by building the operational foundation behind lead management and funnel performance. This is an opportunity to make a measurable impact across the business by improving process quality, strengthening system reliability, and enabling more effective collaboration across go-to-market teams.

Responsibilities
  • Own and optimize the end-to-end lead lifecycle from first touch through closed-won and re-nurture.
  • Manage lead scoring models, routing rules, SLA-backed handoffs, and re-entry workflows across the funnel.
  • Diagnose and resolve automation, sync, and process issues across Marketo, CRM, and related systems.
  • Partner cross-functionally with Demand Generation, Sales Development, and RevOps to improve revenue operations.
  • Ensure compliance with global privacy and security requirements, including GDPR and related standards.

Requirements
  • 5+ years of experience managing Marketo in a B2B SaaS marketing operations environment.
  • Hands-on experience with Salesforce CRM integrations, sync troubleshooting, and data governance.
  • Strong background in lead scoring, routing logic, lifecycle design, and automation workflows.
  • Experience partnering with Demand Generation, Sales Development, Sales, and RevOps on SLA and funnel optimization.
  • Comfortable with performance reporting.
  • Eligible to work in the United Kingdom.
  • Experience with GDPR compliance is a plus.

Skills Required

  • 5+ years managing Marketo in a B2B SaaS marketing operations environment
  • Hands-on experience with Salesforce CRM integrations, sync troubleshooting, and data governance
  • Strong background in lead scoring, routing logic, lifecycle design, and automation workflows
  • Experience partnering with Demand Generation, Sales Development, Sales, and RevOps on SLA and funnel optimization
  • Comfortable with performance reporting
  • Eligible to work in the United Kingdom
  • Experience with GDPR compliance
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The Company
HQ: San Francisco, CA
290 Employees
Year Founded: 2009

What We Do

Recurly, Inc. provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, BarkBox, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 42 countries. Our platform empowers billions of credit card transactions and has enabled customers to recover $450 million + in Revenue.

Why Work With Us

Our customers aren't the only ones who turn to Recurly when they're looking for new ways to grow. We've brought so much innovation to the subscription industry that it's opened all kinds of new opportunities for our people alike. Because that's what it takes to keep good careers growing. Including yours.

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