Senior Marketing Manager

Posted Yesterday
Be an Early Applicant
2 Locations
Remote
250K-300K Annually
Senior level
Agency • News + Entertainment
The Role
Own end-to-end marketing project delivery across 5 to 10 client accounts, including SEO, marketing operations, paid media, conversion optimization, and demand generation. Manage task systems, contractors, vendors, deadlines, risks, scope, and client-facing workstreams. Lead client calls, coordinate with project managers and account leads, create clear briefs and documentation, and proactively escalate blockers and delivery issues.
Summary Generated by Built In

NeoWork is hiring a Marketing Manager to join a fast-growing, client-facing marketing team. You will own marketing project delivery end to end across 5 to 10 client accounts, covering SEO, marketing operations, and paid media. You will work alongside technical project managers, who partner on strategy while you own execution. This role requires independent ownership from the first week.

Core Responsibilities

  1. Project and task ownership: Convert client requests and strategy into tracked deliverables. Maintain the master task registry in Asana or ClickUp, and ensure nothing falls through the cracks. Drive deadlines without needing reminders.
  2. Contractor and vendor accountability: Brief contractors clearly and track their deadlines. When a vendor misses a deadline or goes silent, escalate the same day and find a workaround. “No update” is not an acceptable status.
  3. Proactive escalation: Identify risks early. Flag client-facing issues to leadership and project managers within 48 hours of discovery. Surface trends, blockers, and scope creep before they become problems.
  4. Client-facing presence: Join client calls on time and prepared. Lead marketing conversations and own your workstreams. Answer questions directly. If you do not know something, say so and commit to a follow-up date.
  5. Cross-functional communication: Work with project managers, account leads, and leadership. Ask for help early, raise blockers promptly, and adapt your approach when a process is not working.

Requirements
  1. Five or more years of experience in growth marketing, marketing operations, or marketing strategy.
  2. Two to three or more years in an agency or client services environment that is fast-paced and deadline-driven.
  3. Experience building and managing digital marketing project management systems in tools such as Asana, ClickUp, or Monday.
  4. Proficiency in GA4, Google Analytics, and website performance analysis.
  5. Hands-on experience with conversion optimization, website testing, or demand generation.
  6. Enough SEO knowledge to review specialist work, identify when estimated hours are overrunning, and challenge scope.
  7. Professional spoken and written English, with regular experience leading client calls.
  8. Ability to write clear briefs, tickets, and project documentation without needing to be prompted.

Benefits
  • We offer health insurance for contractors
  • Holiday Extra Pay
  • The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
  • We prioritize the mental health of our team members and offer mental health days to support their well-being.
  • In addition to the base salary, performance-based incentives are provided.
  • There is an annual review and appraisal process in place.
  • There are ample opportunities for professional growth and advancement within the company.
  • Salary range: $2500 up to $3000 based on experience

Skills Required

  • Five or more years of experience in growth marketing, marketing operations, or marketing strategy.
  • Two to three or more years of experience in an agency or client services environment.
  • Experience building and managing digital marketing project management systems using Asana, ClickUp, Monday, or similar tools.
  • Proficiency in GA4, Google Analytics, and website performance analysis.
  • Hands-on experience with conversion optimization, website testing, or demand generation.
  • SEO knowledge sufficient to review specialist work, monitor estimated hours, and challenge scope.
  • Professional spoken and written English, including regular experience leading client calls.
  • Ability to write clear briefs, tickets, and project documentation independently.
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The Company
HQ: Medellín
64 Employees
Year Founded: 2017

What We Do

NeoWork is an operations and animation agency that fully embraces the new method of work. We are reimagining the BPO industry with a remote-first culture and an à la carte menu of services to fit your unique needs. NeoWork specializes in working with early-stage startups to quickly define and build out operations processes to help our clients scale quickly.

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