Senior Marketing Manager, AI Strategy and Transformation

Posted 8 Days Ago
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Alpharetta, GA, USA
In-Office
115K-192K Annually
Senior level
Information Technology • Legal Tech • Analytics
The Role
Leads execution of an AI-enabled marketing transformation roadmap for the Insurance business. The role designs operating models, governance frameworks, workflows, AI use cases, and measurement systems; evaluates technologies and vendors; coordinates cross-functional pilots; and supports adoption through change management, training, and communications. It requires translating AI and technical concepts into business processes, aligning stakeholders, and driving measurable improvements in marketing effectiveness, efficiency, quality, and customer engagement.
Summary Generated by Built In

Are you passionate about shaping how AI transforms modern marketing at scale?Do you thrive at the intersection of marketing strategy, AI innovation, and organizational transformation?
About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle, all while reducing risk. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/insurance.

About Our Team

As part of the Global Marketing Center of Excellence, our team is focused on advancing the future of AI-enabled marketing. We partner across marketing, sales, product, technology, analytics, and enterprise AI teams to design scalable operating models, accelerate adoption of emerging technologies, and drive measurable business outcomes. Our mission is to help the organization move from AI experimentation to coordinated, enterprise-wide transformation that improves customer engagement, decision-making, and operational effectiveness.

About the Role

LexisNexis Risk Solutions is seeking a strategic, future-focused Senior Marketing Manager to help advance our AI strategy and transformation agenda. This role will play a key role in executing the marketing AI transformation roadmap and helping establish an AI-enabled marketing operating model across the Insurance business.

The Senior Marketing Manager will serve as a day-to-day integrator across strategy, operations, technology, governance, measurement, and talent development. Working closely with senior leaders and cross-functional stakeholders, this individual will translate strategic direction into actionable initiatives, scalable workflows, governance frameworks, workforce enablement programs, and technology recommendations that position the organization for the next era of AI-driven marketing.

This role is ideal for a strategic marketing leader who combines business acumen, AI fluency, program management expertise, and change leadership capabilities with the ability to connect emerging technologies to practical business outcomes.

Responsibilities
  • Lead the day-to-day execution and ongoing evolution of the marketing AI transformation roadmap, coordinating priorities, milestones, dependencies, risks, and decisions across multiple workstreams.
  • Support the design and phased implementation of an AI-enabled marketing operating model, including governance structures, decision rights, workflows, operating procedures, and human review controls.
  • Identify and prioritize high-value AI opportunities across marketing based on business impact, feasibility, scalability, risk, and organizational readiness.
  • Translate changes in customer behavior, digital discovery, and AI-mediated engagement into recommendations for marketing capabilities, content strategies, customer journeys, and channel optimization.
  • Drive alignment across marketing, sales, product, data, technology, and enterprise AI stakeholders to support transformation initiatives and resolve dependencies.
  • Develop and manage current-state and future-state workflows that incorporate AI capabilities, governance requirements, knowledge management, measurement frameworks, and workforce considerations.
  • Evaluate build, buy, and partner alternatives by supporting business case development, platform assessments, proof-of-concept initiatives, and vendor evaluations.
  • Facilitate the development of AI agent use cases and end-to-end workflows, including knowledge requirements, inputs, outputs, escalation paths, collaboration models, and human oversight.
  • Coordinate pilot programs and support the transition of validated AI capabilities into scalable, repeatable production workflows and operating procedures.
  • Manage transformation governance processes and executive reporting, providing clear, actionable updates on progress, risks, opportunities, decisions, and business results.
  • Support organizational readiness and long-term adoption through communications, training, capability-building initiatives, and change management activities.
  • Partner with analytics and operations teams to establish measures of AI adoption, effectiveness, efficiency, quality, and business impact.
  • Monitor emerging AI trends, platform developments, and competitive activity to inform roadmap priorities and strategic recommendations.
Requirements
  • Bachelor’s degree in Business, Marketing, Communications, Information Systems, or a related field.
  • Advanced degree or equivalent experience preferred.
  • 7+ years of experience in B2B marketing, strategy, digital transformation, marketing technology, innovation, or related leadership roles.
  • Demonstrated success leading complex AI, digital, or marketing transformation initiatives from strategy through implementation.
  • Experience contributing to operating model design, including governance frameworks, decision rights, cross-functional workflows, RACIs, and human-in-the-loop controls.
  • Strong understanding of how artificial intelligence is transforming marketing strategy, customer engagement, content discovery, decision-making, and operating models.
  • Experience evaluating emerging technologies, platforms, and strategic partners, including development of business cases and build-versus-buy recommendations.
  • Ability to translate technical concepts, including AI agents, workflow orchestration, knowledge systems, and data integrations, into business requirements and operating processes.
  • Understanding of responsible AI, governance, risk management, adoption strategies, and enterprise change management considerations.
  • Experience defining and measuring adoption, operational effectiveness, efficiency, quality, and business outcomes.
  • Working knowledge of generative AI, machine learning, automation technologies, prompt-based tools, and the evolving AI platform ecosystem.
  • Familiarity with SEO, Answer Engine Optimization (AEO), and Generative Engine Optimization (GEO) concepts.
  • Strong analytical, strategic thinking, program management, and communication skills with the ability to translate complexity into clear recommendations and executive-level narratives.
  • Demonstrated ability to influence stakeholders, coordinate cross-functional teams, and drive alignment in matrixed organizations without direct authority.
  • Experience within highly regulated, data-rich, or enterprise B2B environments is preferred.
Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
  • Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
  • Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
  • Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
  • Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
  • Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
  • In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Skills Required

  • Bachelor’s degree in Business, Marketing, Communications, Information Systems, or a related field
  • 7+ years of experience in B2B marketing, strategy, digital transformation, marketing technology, innovation, or related leadership roles
  • Demonstrated success leading complex AI, digital, or marketing transformation initiatives from strategy through implementation
  • Experience contributing to operating model design, governance frameworks, decision rights, cross-functional workflows, RACIs, and human-in-the-loop controls
  • Strong understanding of artificial intelligence's impact on marketing strategy, customer engagement, content discovery, decision-making, and operating models
  • Experience evaluating emerging technologies, platforms, and strategic partners, including business cases and build-versus-buy recommendations
  • Ability to translate technical concepts such as AI agents, workflow orchestration, knowledge systems, and data integrations into business requirements and operating processes
  • Understanding of responsible AI, governance, risk management, adoption strategies, and enterprise change management
  • Experience defining and measuring AI adoption, operational effectiveness, efficiency, quality, and business outcomes
  • Working knowledge of generative AI, machine learning, automation technologies, prompt-based tools, and the AI platform ecosystem
  • Familiarity with SEO, Answer Engine Optimization, and Generative Engine Optimization concepts
  • Strong analytical, strategic thinking, program management, and communication skills
  • Ability to influence stakeholders, coordinate cross-functional teams, and drive alignment in matrixed organizations without direct authority
  • Advanced degree or equivalent experience
  • Experience within highly regulated, data-rich, or enterprise B2B environments

RELX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.

  • Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
  • Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
  • Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.

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The Company
HQ: London
10,001 Employees
Year Founded: 1880

What We Do

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.

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