N-iX is looking for a Senior Marketing Could Specialist to join our team.
Our customer is the European online car market, serving over 30 million monthly users and present in 18 countries. We are looking for a Senior CRM Manager to lead our CRM activities during a recruitment transition period. This is a hands-on yet strategic role: you will own the planning and execution of lifecycle campaigns across email, WhatsApp, and app push, while supporting a key infrastructure project — our migration from Salesforce Marketing Cloud to Iterable.
You will work closely with client stakeholders and the central CRM team to keep CRM operations running smoothly and ensure we continue to deliver on our core business objectives throughout the transition.
What you’ll do- Plan, build, and execute multi-channel CRM campaigns across email, WhatsApp, and app push.
- Optimize customer journeys and lifecycle flows to improve engagement, retention, and conversion.
- Define and manage audience segmentation to deliver relevant, well-targeted communications.
- Monitor campaign and channel performance, report on KPIs, and translate insights into action.
- Support the preparation and execution of the Salesforce Marketing Cloud to Iterable migration.
- Partner with the client stakeholders and CRM team to ensure uninterrupted CRM operations.
- Contribute strategically to the CRM roadmap and prioritization during the transition.
- Proven senior-level(5+ years work with CRM) experience in CRM, lifecycle, or retention marketing.
- Hands-on expertise with Salesforce Marketing Cloud (campaign build, automation, journey design).
- Experience across email, WhatsApp, and app push channels.
- Strong skills in audience segmentation, customer journey optimization, and performance analysis.
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
Skills Required
- 5+ years experience in CRM, lifecycle, or retention marketing
- Hands-on expertise with Salesforce Marketing Cloud (campaign build, automation, journey design)
- Experience across email, WhatsApp, and app push channels
- Strong skills in audience segmentation, customer journey optimization, and performance analysis
- Experience or familiarity with migration projects from Salesforce Marketing Cloud to Iterable
What We Do
N-iX is a global software solutions and engineering services company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. Whether you need to build a custom solution, modernize your digital product or acquire extra tech expertise - we have the experience and capabilities to ensure your success. With over 2,000 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc
