Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What you’ll do:
- Design and execute marketing automation campaigns across the product-led customer journey (onboarding, engagement, conversion, retention).
- Review existing inbound marketing processes to identify areas for optimization and efficiency.
- Monitor and measure email campaign performance, making data-backed recommendations for optimizations.
- Generate detailed campaign performance reports, focusing on key metrics such as open rate, click-through rate, bounce rate, and conversion.
- Assist in data selection and segmentation tasks, including the preparation of campaign criteria and verifying the compatibility of marketing automation systems.
- Collaborate with Product Marketing Managers (PMMs) and the Product team to launch campaigns for new product releases and share feedback on platform functionality.
- Build and sustain strong relationships with sales representatives to ensure seamless communication between the Marketing and Sales departments.
- Work closely with the Content, Brand and Design teams to enhance the quality and effectiveness of email marketing campaigns.
- Collaborate with cross-functional teams to ensure that CRM strategies and tools are fully integrated into the organization's overall approach.
- Work with the Event team to support global campaigns tied to major first-party and 3rd party events.
- Contribute to initiatives around product enablement, lead quality improvement, and compliance.
- Create and maintain standardized documentation for inbound marketing procedures.
What makes you a strong fit:
- 3-5 years of hands-on experience in email marketing automation, ideally in B2B or SaaS environments.
- Experience with any marketing automation platform (e.g., HubSpot, Mailchimp, Marketo); familiarity with Moments is a plus.
- Strong understanding of marketing funnels and CRM integrations.
- Analytical mindset with the ability to translate campaign data into actionable insights.
- Comfortable with operational tasks and able to define and lead strategic initiatives.
- Curious, communicative, and skilled in cross-functional collaboration.
- Fluent in English, both spoken and written.
- Bachelor’s degree in Marketing, Business Administration, or a related field.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-MM2Skills Required
- 3-5 years of experience in email marketing automation
- Experience with marketing automation platforms (e.g., HubSpot, Mailchimp, Marketo)
- Strong understanding of marketing funnels and CRM integrations
- Bachelor's degree in Marketing, Business Administration, or a related field
Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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