Senior Marketing Analytics Manager

About the Role:

Khoros is seeking a dynamic and results-oriented Senior Marketing Analytics Manager to join our global marketing operations team. This role is pivotal in driving data-driven decision-making and will collaborate with cross-functional teams to ensure seamless marketing execution and impactful insights.

Key Responsibilities:

• Develop and maintain dashboards in Domo to track key KPIs and metrics related to the marketing funnel, attribution, and campaign performance.
• Analyze marketing data to uncover actionable insights and make strategic recommendations.
• Build, optimize, and maintain marketing reports and dashboards in Salesforce (SFDC) to support marketing and sales alignment.
• Build, optimize, and maintain all marketing datasets and visualizations in Domo, collaborating closely with the BI team for advanced data needs.
• Lead full-funnel performance tracking and analytics efforts, ensuring visibility into lifecycle performance and campaign ROI.
• Align marketing processes with the revenue team’s goals, collaborating closely with the Sales Operations team for seamless lead routing and lead-to-account matching.
• Work with Marketing Operations tech leads to ensure data from the marketing tech stack is syncing throughout needed systems to facilitate effective and accurate reporting.

You might be a good fit if:

• 8-10 years of proven experience in a marketing analytics role focusing on data management.
• Hands-on expertise with Salesforce (SFDC) and Domo.
• Strong analytical skills with a demonstrated ability to build and manage data sets,  visualizations, dashboards, and reporting frameworks.
• Solid understanding of lifecycle management, lead nurturing, and campaign performance optimization.
• SQL proficiency
• Expert proficiency in Excel or Google Sheets
• Excellent problem-solving and project management skills.
• Effective communication and collaboration skills, with the ability to work across global teams and align with stakeholders.
• Experience working in a global marketing operations team or with cross-border teams.

Big Plus:

• Familiarity with Marketo, 6Sense, ZoomInfo, and Gong Engage is a strong plus.
• Knowledge of data compliance regulations and best practices.
• Experience in a high technology-based SaaS environment 
• Comprehensive understanding of sales processes and methodologies

What You'll Do:

You are an analytical and process-driven individual who thrives on leveraging data and technology to drive measurable results. You excel at simplifying complex systems, building scalable reporting frameworks, and transforming data into actionable insights that optimize marketing performance. With a passion for marketing operations, you are dedicated to enhancing processes, aligning cross-functional teams, and ensuring seamless collaboration between marketing, sales, and revenue operations. Your ability to integrate and manage marketing data empowers organizations to make informed decisions, improve campaign ROI, and drive business growth.

Perks & Benefits:

• Competitive Benefits Package — Medical, Dental, Vision, and Spending Accounts (including HSA, FSA, and dependent care FSA)
• Voluntary Benefits Plans
• Employee Paid Benefits by Khoros —  STD, LTD, Basic Life, and AD&D
• 401K Retirement Plan
• Flexible Time-Off —  unlimited PTO and 13 days paid holidays!
• Paid Volunteer Time Off
• Wellness Reimbursement Program
• Work From Home Stipend Program
• Employee Resource Groups
• Tech Reimbursement — for home office equipment when joining the team!

Additional Information:

This is a United States-based, remote position; however, at this time we are not able to consider candidates living in the following states: Alabama, Alaska, Arkansas, Connecticut, Delaware, District of Columbia, Hawaii, Idaho, Iowa, Kentucky, Louisiana, Mississippi, Nevada, New Hampshire, New Mexico, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Vermont, West Virginia and Wyoming.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The base salary range for this role is $115,000-$125,000 with a 15% Bonus. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications. Your actual pay will be based on your skills and experience — talk with your Talent Acquisition Partner to learn more.

At Khoros we encourage our employees to be real. In keeping with this philosophy, we appreciate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, genetic information or criminal history. If you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. We know confidence levels and imposter syndrome can get in the way sometimes. We don’t want either to get in the way of finding awesome candidates!