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Khoros
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Multiple levels of Software Engineer roles at Khoros focusing on building and maintaining SaaS applications in the digital media space. Responsibilities include collaborating on deliverables, developing high-quality code, code reviews, and resolving product and platform issues. Must have experience with Java, front end technologies, scalable infrastructure, and REST API interfaces. Remote position based in the United States with a salary range of $70,000 to $115,000 plus a bonus based on internal factors.
At Khoros, the Technical Support Engineer will provide support to customers for their Care Product, responding to queries and resolving issues. Responsibilities include monitoring requests through various channels, escalating problems when necessary, and maintaining high standards for customer communication and response times. The role also involves engaging in training opportunities and learning new technologies. The position is customer-facing and offers opportunities for career development in a technical or customer-centric direction.
As a Technical Account Manager at Khoros, your responsibilities include being the technical contact for premium customers, building relationships, facilitating internal actions, and providing operational metrics reporting. You should have 2+ years of experience in customer and technical support roles and proficiency in HTML, CSS, Java, and relational databases.
As a Sales Development Representative at Khoros, you will attract enterprise customers, generate leads, and qualify opportunities. Responsibilities include reaching out to target companies, developing call strategies, generating pipeline, and staying informed on Khoros' value proposition. Ideal candidates have a Bachelor's Degree, 1 year of outbound sales experience, strong communication skills, and familiarity with various sales tools.
Passionate Senior Account Executive fluent in French, responsible for developing go-to-market strategies, driving new business opportunities, engaging with senior executives, negotiating agreements, and collaborating with internal teams. Opportunity to work with global brands like Samsung, HP, Sony, and Visa and contribute to digital transformation journeys.
Build and maintain industry-leading solutions for a digital contact center space, participate in technical planning, collaborate with teams, and work on frontend development
Khoros is seeking a Lead Software Engineer with 8+ years of experience in full-stack software development. Responsibilities include providing technical leadership, contributing to product roadmaps, leading architectural design discussions, and shaping agile processes for teamwork and delivery.
Seeking a dynamic Senior Account Executive to accelerate trajectory by selling to strategic enterprise accounts, driving new business opportunities, and guiding customers through their digital transformation journey. Must excel in developing go-to-market strategies, negotiating agreements, and collaborating with internal resources.
As a Senior Technical Consultant at Khoros, you will be responsible for designing and implementing optimal solutions for customers, overseeing project delivery, and providing technical consultation on Khoros products. Must have 8+ years of web development experience and strong skills in back-end technologies and object-oriented programming languages.
Looking for an experienced Manager, Technical Support to lead a team in Bangalore, improve customer satisfaction, and drive technical solutions. Must have 10+ years of customer-facing experience and 3+ years of team management experience.
Supervisor role at Khoros, providing technical mentorship and support during critical outages across all product lines. Responsible for proactively monitoring infrastructure, tracking incidents, and ensuring timely resolution. Requires 24x7 shift work and continuous learning of new technologies.