Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Our Supply Team is growing, and we want you to be part of it! As a Senior Market Manager, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb.
The Difference You Will Make:
As a Senior Market Manager, your role will entail ensuring the health and expansion of our supply in your territory. This will involve managing Hosts and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through close collaboration with cross-functional partners and by leveraging your expertise on the local market.
Operating in a highly regulated and policy-driven environment, you will partner closely with teams such as Public Policy, Legal, Tax, Product, and Communications to ensure compliant, sustainable market growth. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success while navigating evolving regulatory landscapes.
This includes developing acquisition strategies, managing relationships with strategic partners, and creating new partnerships. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure long-term success.
A Typical Day:
- Build, manage, and expand partner relationships within your territory, aiming to surpass quarterly targets
- Conduct regular optimization calls and business reviews with partners, providing exceptional, timely service, including in-person support as needed
- Implement strategies to effectively manage and optimize strategic partnerships
- Prospect and onboard new, high-quality supply within your assigned geography
- Educate clients on product updates while gathering and relaying feedback to internal stakeholders
- Leverage data to identify and pursue strategic growth opportunities, navigating operational and regulatory complexities
- Develop and execute innovative engagement strategies tailored to your market
- Work cross-functionally with Product, Communications, Public Policy, Legal, Tax, and Customer Support teams to drive compliant and sustainable market success
- Navigate and interpret local regulations and policy considerations, ensuring alignment with Airbnb standards and external requirements
- Build deep expertise in local market trends to inform internal strategy and external partnerships
- Understand technical aspects of software partnerships to support hosts effectively
- Represent Airbnb in external meetings and industry events, reinforcing brand presence
Your Expertise:
- 8+ years of experience in sales, account management, or partner support, with a strong track record of building and growing business relationships
- Experience working cross-functionally across multiple stakeholders, with the ability to influence and align teams toward shared goals
- Demonstrated ability to operate effectively within highly regulated, policy-driven environments, balancing business objectives with compliance requirements
- Proven ability to manage a leads pipeline and book of business, driving growth and retention
- Strong quantitative skills with the ability to interpret data and apply insights to decision-making
- Ability to operate at both strategic and tactical levels, with success in ambiguous and fast-paced environments
- Excellent communication and presentation skills across phone, email, and in-person interactions
- Self-starter with strong time management, prioritization, and problem-solving skills
Your Location:
Due to the nature of this position, the successful applicant will need to be based in New York, United States to be able to conduct their work. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Airbnb Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Airbnb and has not been reviewed or approved by Airbnb.
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Fair & Transparent Compensation — Pay ranges and total compensation components are increasingly disclosed, and country-level pay practices avoid location-based cuts, which feedback suggests improves consistency and perceived fairness.
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Healthcare Strength — Comprehensive core health coverage for employees, mental health resources, and substantial dependent support are repeatedly highlighted as robust and a standout element of the package.
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Leave & Time Off Breadth — Generous PTO, a winter shutdown, sabbaticals, and paid volunteer time are described as extensive, with parental leave and phased return options reinforcing time-off flexibility.
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What We Do
Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.
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