Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
Every day, Airbnb hosts create unique stays and experiences that allow guests to connect with communities in a more authentic way. Since our founding, over 5 million hosts have welcomed more than 2 billion guest arrivals in nearly every country worldwide.
The Supply – Stays team plays a key role in shaping these stays. As a multidisciplinary team, we partner with Hosts to conceptualize and develop high-quality, repeatable, and commercially viable offerings that align with our brand values.
Airbnb is seeking a Senior Market Manager, with a focus on France, to support and grow our network of Hosts and Partners. This role will be part of the team and report to the Territory Manager. Based in our Paris office, this position requires on-site presence and an ability to travel for host meetings and events.
The Difference You will Make:
As a Senior Market Manager, you will be responsible for the supply health and growth in France by managing professional host accounts and supply acquisition of high-quality inventory. Focusing on these responsibilities, you will build Airbnb’s strong market presence in your assigned region by collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success, including acquisition strategy development, generating and converting supply leads, and strategic partners relationship management, as well as creating them from scratch. You will help develop and iterate scalable localized supply management strategies for developed and highly competed market destinations to ensure our long-term market success.
A Typical Day:
- Develop and own the supply strategy for your assigned geographic markets in France
- Build and manage partner relationships to exceed quarterly and annual sales goals. This includes holding optimization and business reviews with your clients as well as representing Airbnb in external meetings with Hosts
- Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, with regular in-person touchpoints to build long-lasting relationships.
- Prospect and onboard high-quality supply in your assigned region.
- Gain deep knowledge of your assigned markets and serve as the go-to source for local trends and dynamics.
- Analyze data and apply insights to identify and act on strategic opportunities that drive sales growth.
- Apply an entrepreneurial mindset to design, develop, and execute tailored engagement initiatives.
- Collaborate cross-functionally with public policy, legal, communication, and customer support teams to ensure long-term success.
- Maintain a baseline understanding of software integrations to provide effective client support.
- Educate clients on significant product updates and relay feedback to internal stakeholders.
Your Expertise:
- 8+ years of experience in account management, partner support, and/or sales, with 2+ years in the hospitality/travel industry preferred
- Fluency in French and English is required
- Willingness to travel regularly to your assigned market (1-2 times per quarter)
- Proven track record in managing a leads pipeline and/or book of business
- Proficiency in CRM software (Salesforce, Mixmax a plus) and managing core objects (leads, opportunities)
- Excellent communication and presentation skills, with the ability to engage clients via Zoom, Email, and In-person
- Strong quantitative skills, with the ability to interpret and apply data effectively
- Ability to work strategically and tactically, managing time, priorities, and deadlines in a dynamic, fast-paced environment
- Proven experience working cross-functionally
- Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives;
- Charismatic self-starter who is resourceful and self-sufficient
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Top Skills
What We Do
Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.
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