Senior Manager/Associate Director, Allocations Squad Lead, CCoE

Job Description

Title                 Senior Manager/Associate Director, Allocations Squad Lead, CCoE

Department      Finance

Location          Gurgaon          

Reports To       Associate Director/Director

Level                7 Associate Director

Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $616 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers, and wealth managers, to private individuals.

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our [insert name of team/ business area] team and feel like you’re part of something bigger.

About your team

The Cost CoE team was formed in mid 2022 to address the complexity & drivers around cost, create a scalable operating model, and deliver services that drive business performance and ensure regulatory compliance. To progress on the vision of building cost CoE, the primary responsibility of this role would be enhancing the transparency and quality of costs & related datasets. The candidate will be responsible to support drive strategic programmes and develop implementation plans by coordinating with leaders across Controllership and Business finance. The candidate will also contribute to creation and implementation of best practices, cost estimation vision, strategy, policies, processes, and procedures to aid and improve both strategic partnerships and operational aspects

About your role
 

Understand various cost allocation landscapes and identify opportunities in collaboration with the business representatives that aims to improve the overall customer experience.

• Understand upstream & downstream systems linked with the Core Financial platform
• Ability to be part of complex change management engagements within process transformation, system implementation etc related to cost management cycle
• Develop a change management plan to drive faster adoption and higher utilization of business processes and systems. Embed advanced analytics mindset
• Liase with controllers, business finance teams and business stakeholders to design the future operating structure including roles and responsibilities, governance model etc
• Complete analysis of system hierarchies and linkages with different systems which would help eliminate manual processes
• Work with the change team to update on key milestones, flag off key delays / bottlenecks, developing test and implementation plans
• Propose solutions to solve strategic, tactical, structured, and unstructured business problems, e.g., cost transparency, cost optimisation
• Focused on designing communication strategy, understating change impact, developing training modules and facilitating change adoption programs
• Evaluating the change impact and organizational readiness to limit potential risk and ensure smooth execution of the business
• Build global collaborations, developing solutions to reduce redundancies & increase efficiencies through automation, digitisation etc
• Ensure ongoing governance with the internal teams and business to identify opportunities and solve issues

Key Initiatives (but not limited to) the resource is expected to support  :

• Reporting suite - Total Cost of ownership and Functional View reports for enhanced transparency around allocated costs of ISS, GPS & CE BF 
• Service owner model - service owner is accountable executive for delivery, ownership, and associated cost management. Develop a charter and robust mechanism for seamless discussion between service owner and business finance
• Charge split  - Establish process for the review of charge splits by the receiving business area
• Service catalogue -   Develop a framework that defines the logics to be used to allocate the cost of support functions to business. Evaluate/implement tech configuration to automate elements of cost driver
• Automations- Evaluate opportunity to automate technology forecast and improve accuracy parallel as well as automate PSO recharges
• Identify means to enhance transparency to drive intelligent MI decision making on tech recharges side
• Canada Deep-dive into Canada support tech costs & recharges methodology to ensure accuracy around
• Review Tririga to ensure better mechanism on occupancy allocations & enhance transparency to drive intelligent MI decision making

About you

• At least 12-14 years overall experience preferably in Financial Services industry
• CA/MBA/Any other bachelor’s degree
• Relevant experience in managing complicated waterfall allocation models/ Finance modelling/ driving transformation initiatives / setting up capability centres.
• Outstanding analytical skills including scrutinising data, workflow, user or stakeholder inputs and ability to convert it into business outcome.
• Knowledge of cost allocations & transfer pricing complexities and understanding of Management reporting & Legal entity views
• Good knowledge of allocation tools such as Apptio, PCMCS and/ or reporting tools such as BI, Python with understanding of different types of reporting, storytelling using visualization, etc.
• Ability to discuss both business and related technology/system at various levels
• Excellent client-facing and internal communication skills and proven working experience in project management