Senior Manager, Workplace Strategy

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Folsom, CA, USA
In-Office
eCommerce • Fashion
The Role
About the RoleThe Workplace Experience [WE] team is dedicated to supporting our North America Corporate Offices across Gap Inc. and its iconic house of brands. Our mission is to transform and enable a high-performance workplace that not only meets employee needs and leadership goals but also serves as a catalyst for our culture.
[WE] is seeking a Sr Manager of Workplace Strategy to be based out of our San Francisco, CA headquarters.
As the Senior Manager of Workplace Strategy, you will take on a pivotal leadership role within our Workplace Experience team. You will be instrumental in creating and implementing innovative space strategies that elevate the work environment, driving employee productivity, satisfaction, and overall operational excellence. This role serves as a critical bridge between strategy and execution.What You'll Do
  • Develop and implement a global occupancy planning and workplace experience strategy aligned with our organization's vision, goals, and culture.
  • Collaborate with senior leadership to integrate workplace strategies with overall business objectives.
  • Lead national initiatives to optimize space utilization, enhance employee experience, and drive operational efficiency.
  • Oversee the management and optimization of our real estate portfolio in partnership with portfolio planners, data analysts, and workplace design teams.
  • Ensure spaces support business needs and brand identity while maintaining consistency and cost-efficiency.
  • Develop and implement occupancy standards and guidelines adaptable to local needs and regulations.
  • Input strategic decision-making on workspace investments, consolidations, and expansions across all regions.
  • Collaborate with HR and IT leaders to create seamless, technology-enabled workplace experiences that support diverse work styles and preferences.
  • Oversee the collection, verification, and analysis of headcount and space data to support strategic occupancy planning and portfolio optimization.
  • Serve as the primary conduit and trusted advisor between Business/Brand leaders and the Workplace Experience team.
  • Establish and continually assess the capacity of spaces to meet organizational needs.
  • Lead occupancy planning to ensure optimal space utilization and alignment with business objectives.
  • Make recommendations based on complex data and analysis and drive consensus.
  • Facilitate workplace strategy sessions
Who You Are
  • Subject matter expertise and deep industry knowledge in assessing and implementing space solutions
  • Demonstrate a comprehensive understanding of building solutions led by workflow, job function, and demand.
  • Be extremely resourceful, a self-starter, and lead with curiosity.
  • Exhibit strong communication and negotiation skills to guide, influence, and convince others.
  • Adapt communication techniques for audiences at multiple internal levels and external agencies.
  • Create solutions and recommendations that are intentional, responsible, and with long-term goals in mind with the ability to assess risk, even in ambiguity.
  • Full understanding of space planning and contextualizing it for outside audiences.
  • Ability to create high-level and easy-to-understand block plans to help inform strategy and communicate ideas.
  • Know how to drive insights through workplace qualitative and quantitative data
  • Experience in facilitating sessions with key leaders and influencers to obtain workstyle knowledge
  • 7-10 years of Workplace Strategy experience in furniture, space, programming, and insights.
  • Experience with change management and product companies is a plus.
  • Eager to continually learn and stay up to speed with workplace trends, technology, and evolution.

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The Company
Bristol
11,000 Employees
Year Founded: 1969

What We Do

In 1969, Don and Doris Fisher opened the first Gap store on Ocean Avenue in San Francisco. They wanted to make it easier to find a great pair of jeans, and they did. Their denim and records store was a hit, and it grew to become one of the world’s most iconic brands. Today we’re represented in more than 1400 stores in over 40 countries, and online. We have headquarters in New York, London, Shanghai, Tokyo, and, of course, San Francisco. Our unique aesthetic is optimistic cool, elevated American style. Our clothes are crafted with care, with focused attention to thoughtful design. We believe in staying true to our heritage while creating what’s next. Don and Doris Fisher always wanted to “do more than sell clothes.” They wanted to support the people who ran their company, to be active in their communities, and to have a positive impact on the world. Their vision helped transform retail, and we’re still following their lead. We stand for freedom and possibility for all; we champion diverse ideas that transcend generations, geographies and genders.

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