Key Responsibilities:
- Provide overall leadership for planning and carrying out the company’s technology activities, covering both cloud and on-site IT systems and communication tools.
- Guide the creation and improvement of projects and activities to make IT services more reliable, flexible, and effective for the organization.
- Supervise and improve the ways the company manages its IT systems, including user accounts, storage, cloud services, servers, networking, application support, data backup, updates, and security.
- Ensure tools like Microsoft 365 work smoothly for everyone, making sure they meet security standards and are easy to use.
- Work closely with company leaders to choose technology suppliers and handle contracts, supporting the organization’s technology needs.
- Streamline IT processes to make the company more efficient and cost-effective, focusing on planning for storage and servers.
- Lead reviews of IT systems and processes, using industry standards to help plan future technology improvements.
- Oversee all IT areas, including servers, networks, business software, data management, and support for staff, with a strong focus on carrying out technology plans successfully.
- Support and improve how the company manages and tracks technology projects, making sure they fit business needs and use resources wisely.
- Manage the process of finding and hiring technology vendors, including handling proposals, contracts, and performance reviews.
- Lead the ongoing improvement of support services for staff, including help desk, technical support, software setup, mobile device management, and communication tools.
- Directly manage and support IT staff and service providers for end-user support, networks, cloud services, and security, ensuring these areas run smoothly.
- Look for and put in place ways to continually make the company’s technology systems and processes better.
- Stay informed about new technologies and advise both business and technical teams on the best options for the company’s needs.
- Develop and share reports and key measurements to keep track of how well technology planning and support are working.
- Give advice on technology direction, policies, and practices by looking at results and suggesting improvements.
- Continue learning and stay up to date with industry trends by attending events, reading, and networking to help guide the company’s technology planning.
Key Qualifications:
- Minimum of 5 years’ progressive experience in technology management, with a focus on technology planning, cloud transformation, and operational execution.
- Bachelor’s degree from a recognized institution or equivalent combination of formal education and relevant IT technical/project management experience.
- Demonstrated expertise in managing Azure Cloud environments and controlling associated costs.
- Strong analytical, problem-solving, team leadership, conflict resolution, and time management skills.
- Exceptional verbal and written communication abilities.
- Proven experience in delivering IT services within outsourced and managed service frameworks.
- Advanced understanding of cloud-hosted technologies, IT security, and networking principles.
- Experience with the RFP process and due diligence in support of acquisitions and technology planning.
- Outstanding leadership and interpersonal skills, including facilitation, collaboration, and negotiation.
- Ability to communicate complex technical concepts to non-technical stakeholders.
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What We Do
Enercare Connections is now Metergy Solutions. As one of North America’s most experienced submetering providers, we’ve brought turnkey solutions to our clients for over 15 years, with 330,000 services under contract and 2,000,000 utility invoices issued annually. Our call centre, sales, engineering, commissioning, and billing are all under one roof – so we have you covered from design, to implementation to billing. Metergy Solutions Inc. is a portfolio company of Brookfield Infrastructure, one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors.








