The Senior Manager, Technical Program Management (TPM) will play a critical role for the Venue Technology & Operations team, leading large-scale initiatives and driving complex projects from strategy through execution across Major League Baseball and Minor League Baseball. This role goes beyond coordination—you will own the delivery of high-impact programs, manage contracts and resources, and ensure seamless execution across multiple stakeholders. Working in an agile environment with world-class engineering and operations teams, you will help deliver innovative fan and venue experiences. The Senior Manager will keep initiatives on track, align cross-functional teams, and clearly communicate progress, risks, and solutions to both technical and non-technical audiences, including executives.
Responsibilities
- Manage multiple projects concurrently, overseeing lifecycles from research through implementation, utilizing the end-to-end project management framework defined by the Technology Strategy & Operations (TSO) Organization
- Collaborate with Venue Technology and cross-functional leads to define scope, gather requirements, and establish schedules
- Partner with Business Operations on project budgeting, cost tracking, and invoice management
- Coordinate project communications, ensuring clear updates to internal and external stakeholders
- Prepare weekly executive reports with key performance indicators and issue tracking
- Track and manage dependencies across projects, working closely with other TPMs across verticals
- Assign and manage tasks using project management tools (e.g., Asana, Google Workspace, ServiceNow)
- Facilitate internal approvals and agreements with Legal, Finance, vendors, and other stakeholders
- Collaborate with Ballpark Technology, Technical Facilities and Technical Solutions teams on site surveys, equipment locations, cabling, and infrastructure needs
- Work with subcontractors and vendors on purchasing, installation, and support of equipment
- Partner with on-site technical teams to finalize punch list items
- Foster collaboration across departments to align operations with business priorities and outcomes
- Ensure effective communication across teams, adapting messaging for technical and non-technical audiences, including executives
- Identify, analyze, and communicate project risks following the risk register format defined by TSO
- Establish team velocity, release cycles, and key performance indicators
- Execute and maintain agile workflows (Agile, Scrum, Kanban), including defining activities, dependencies, work effort, and resource requirements
- As a Senior Manager, TPM, mentor other TPMs and Project Coordinators in the TSO Project Framework
Qualifications & Skills
- 5–10 years of experience in facilities operations, broadcast engineering/production, streaming engineering, or related fields
- 5-10 years of experience in a role with significant program management or multi-project management exposure
- Familiarity with modern broadcast standards and technologies
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Exceptional communication skills for engaging with executives, stakeholders, and cross-functional teams
- Proven experience with Agile, Scrum, or Kanban project management methodologies
- Demonstrated ability to set and achieve challenging goals
- Strong delegation and leadership skills
- Excellent written and verbal communication abilities
- Willingness to travel occasionally, including evenings and weekends as required
Salary Range: $165,000 - $200,000 (Base Salary) + Bonus
As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.
Top MLB Perks & Benefits
- Competitive Benefits Package
- Company 401K Contribution
- Paid Time Off and Holidays
- Paid Parental Leave
- Access to Free Tickets to Baseball Games & TV
- Discounts at MLB Store | com
- Employee Assistance Programs (EAP)
- Onsite/Online Training & Development Programs
- Tuition Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Pet Insurance
Why MLB?
Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.
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Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at [email protected]. Requests received for non-disability related issues, such as following up on an application, will not receive a response.
Are you ready to Step Up to the Plate? Apply below!
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What We Do
MLB is in the business of producing and showcasing human performance. Our core product consists of those who are the best at what they do. And for that we have a responsibility to provide the highest quality product that we can, at every level. Our fans and our communities deserve nothing less.
Why Work With Us
For those who are ready to join the Major Leagues of their careers, we take the same approach that we do with our players. We strive to engineer experiences that empower our own “workforce athletes” to be at their best. Step up to the plate and let's build the next chapter of Major League Baseball, together.
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