Senior Manager, Talent Acquisition

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you’ll do:

Talent Acquisition Planning

• Manage a small team of Talent Acquisition to ensure recruitment is running efficiently and effectively, also to ensure end to end recruitment process are consistently carried out and managed across the globe

• Act as a contact point for senior management and hiring managers on critical and senior hirings. Be a trusted advisor on hiring requirements, relevant candidate and market information, interview and selection process

• Develop a strategic vision for sourcing diverse talents in an efficient and timely manner to meet the on-going needs of the business

• Work with TA team and HRBP to provide real-time information regarding talent competition and industry trends; Also work with Rewards COE Team on salary market data and ratio to provide a more holistic view to benchmark salary range based on market insight and internal references

• Be a proactive resource for identifying candidate pools for future business initiatives

• Keep informed of industry best practices and trends in the career space, continually assessing where we can tap into subject matter experts and make improvements

• Partner effectively with HRBP and business stakeholders to develop talent acquisition strategy and roadmap to hire the right talents 

Talent Acquisition Processes Management

• Ensure the team is maximizing the applicant tracking system and provide timely and accurate reports and statistics to regional/local senior leadership team including vacancy summary, recruitment status, new joiner and leaver summary, recruitment cost and expenses

• Manage external recruitment agencies on T&C negotiation, candidates submission procedures, recruitment logistics

• Continuously review, enhance and implement policies, procedures and processes related to sourcing, recruitment and onboarding as continuous improvement

What you’ll need

• A Bachelor holder and a minimum 8 years’ experience in Talent Acquisition with experience covering multiple locations in Asia Pacific

• Passionate about connecting with talents and working people inside and outside of the organization and curious to learn what’s happening around the world

• Hands on and lead by example. Able to push boundaries and challenge the status quo and maintain standard of excellence

• Analytically strong and able to connect the dots within the organization, business direction, data, reporting that leads to practical solutions and right decision making

• Good knowledge in ATS and process excellence is advantageous

• Excellent communication skills with the ability to work.collaboratively across various functions and influence stakeholders in a changing environment. 

• Agile, flexible and resourceful

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.