Service Center
CSCS TXCategory Strategy & Planning
· Lead the development and execution of multi-year indirect procurement category strategies aligned with Caliber's business objectives, procurement roadmap, and annual savings targets.
· Own complex and high-value indirect procurement categories, including CapEx, Facilities Services, Corporate Travel, IT, Marketing, Human Resources, Equipment, and Equipment Services.
· Analyze enterprise spend, market conditions, supplier capabilities, demand drivers, and industry trends to identify strategic sourcing, cost optimization, standardization, and value-creation opportunities.
· Build and maintain multi-year category plans and sourcing pipelines that balance cost, quality, service, innovation, risk, and operational requirements.
· Develop compelling business cases, sourcing recommendations, and executive-level presentations to influence decisions and secure leadership alignment.
· Lead and support Procurement Transformation initiatives through process improvement, supplier consolidation, spend management, standardization, and technology adoption.
· Develop and maintain an annual sourcing pipeline with clear priorities, value targets, timelines, and stakeholder ownership.
Supplier Management
· Develop and lead strategic relationships with critical suppliers across assigned indirect procurement categories to drive value, innovation, service, and long-term performance.
· Lead supplier performance reviews, executive business reviews, and scorecard evaluations for strategic and critical suppliers.
· Establish and monitor supplier performance expectations, contractual obligations, SLAs, KPIs, and corrective action plans.
· Lead supplier rationalization, consolidation, performance improvement, and continuous improvement initiatives across assigned categories.
Strategic Sourcing & Negotiation
· Lead complex, high-value end-to-end sourcing initiatives, including RFIs, RFPs, RFQs, supplier evaluations, negotiations, contracting, and implementation.
· Lead complex negotiations covering pricing, commercial terms, service levels, incentives, rebates, risk allocation, and value-added programs.
· Partner with Legal, Finance, Risk, and business stakeholders to structure, negotiate, and finalize complex supplier agreements, Statements of Work, and Service Level Agreements.
· Deliver measurable cost savings, cost avoidance, demand management, and operational efficiencies while protecting service, quality, and business continuity.
Collaboration & Business Partnership
· Serve as a senior procurement business partner to functional and executive leaders across Operations, Finance, Marketing, Facilities, Information Technology, Human Resources, Fleet, Equipment, and Corporate Services.
· Influence functional leaders and stakeholders to align business requirements, category strategies, sourcing priorities, supplier decisions, and implementation plans.
· Provide market intelligence, supplier insights, commercial expertise, and fact-based recommendations to support strategic business decisions.
· Communicate category performance, sourcing progress, savings, risks, and strategic recommendations to senior and executive leadership.
· Provide coaching, guidance, and subject-matter support to Category Managers, sourcing team members, and cross-functional project teams as needed.
Risk Management & Innovation
· Proactively identify, assess, and mitigate supplier, operational, financial, cybersecurity, data privacy, compliance, contractual, and business continuity risks within assigned categories.
· Evaluate supplier financial health, concentration risk, business continuity capabilities, and other risk indicators for strategic and critical suppliers.
· Identify emerging technologies, products, services, market developments, and supplier capabilities that can improve business performance and create competitive advantage.
· Drive innovation and continuous improvement through strategic supplier partnerships and external market expertise.
Education & Experience
· Bachelor's degree in Supply Chain, Business, Finance, Engineering, or related field preferred.
· 7+ years of progressive experience in indirect procurement, strategic sourcing, category management, or supplier management, with demonstrated ownership of complex spend portfolios.
· Demonstrated experience leading complex indirect categories such as CapEx, Facilities, IT, HR, Marketing, Travel, Equipment, Equipment Services, or Professional Services.
· Proven ability to influence senior stakeholders, lead cross-functional initiatives, and translate business requirements into procurement strategies.
· Experience negotiating complex contracts, Statements of Work (SOWs), and Service Level Agreements (SLAs).
· Strong analytical and problem-solving skills.
· Advanced proficiency in Microsoft Excel, Power BI, PowerPoint, and spend analysis tools.
· Experience with ERP, eProcurement, contract management, and supplier management systems preferred.
· Ability to interpret financial data, supplier proposals, and contractual terms.
· Advanced proficiency in Microsoft Excel, Power BI, PowerPoint, and spend analysis tools.
Success Measures
· Achievement of annual savings, cost avoidance, and value-creation targets.
· Successful execution of multi-year category strategies, sourcing pipelines, and complex enterprise initiatives.
· Improved supplier performance, contract compliance, risk management, and service levels.
· Growth in indirect spend under management, preferred-supplier utilization, and enterprise standardization.
· Stakeholder adoption and satisfaction, supplier consolidation, and measurable contribution to Caliber's Procurement Transformation roadmap.
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
Skills Required
- Bachelor's degree in Supply Chain, Business, Finance, Engineering, or a related field
- 7+ years of progressive experience in indirect procurement, strategic sourcing, category management, or supplier management
- Experience owning complex spend portfolios
- Experience leading complex indirect categories such as CapEx, Facilities, IT, HR, Marketing, Travel, Equipment, Equipment Services, or Professional Services
- Experience influencing senior stakeholders and leading cross-functional initiatives
- Ability to translate business requirements into procurement strategies
- Experience negotiating complex contracts, Statements of Work, and Service Level Agreements
- Strong analytical and problem-solving skills
- Advanced proficiency in Microsoft Excel, Power BI, Microsoft PowerPoint, and spend analysis tools
- Experience with ERP, eProcurement, contract management, and supplier management systems
- Ability to interpret financial data, supplier proposals, and contractual terms
- Must be eligible to work in the U.S. with no restrictions
What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future. With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry. Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program. At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact. Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace








