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We have an exciting opportunity at nbn, as the Senior Manager – Operations Strategy, reporting to the GM – Strategy and Transformation.
A bit about your role
The Senior Manager, Operations Strategy is responsible for shaping and delivering nbn’s Operations strategy, defining the future operating model, and driving multi‑year transformation plans.
This role leads the development of end‑to‑end strategies in collaboration with executive stakeholders, ensuring alignment with broader business priorities across Strategy and Transformation, Finance, People & Culture, and Customer.
Key responsibilities include preparing strategic plans and financial forecasts, refining investment cases, advising functional strategies, and generating insights to anticipate opportunities and risks.
The position requires strong strategic problem‑solving skills, commercial acumen, and the ability to influence and inspire stakeholders through expert guidance, high‑quality communication, and effective relationship management.
A bit about you
The role requires a strong strategic thinker with broad business acumen, deep telecommunications industry knowledge, and experience in telecom product management, sales, or related technology fields.
The successful candidate brings expertise in managing teams on complex projects, assessing broadband technologies, and conducting strategic, commercial, and infrastructure investment analysis.
They also excel at generating insights, communicating complex technical and financial concepts succinctly, and navigating ambiguity with intellectual agility and emotional awareness.
Finally, this person must work constructively across diverse teams, deliver high‑quality outcomes under pressure, and uphold nbn’s policies and safety standards while demonstrating humility, a positive mindset, and strong leadership capabilities.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this role is a 6-month Fixed-Term opportunity and applications will close at midnight on Thursday April 16th.
To be eligible for this role, you must have full working rights in Australia.
Top Skills
What We Do
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