Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This position is for a Senior Software Engineering Manager for products under Providers group. This role will be responsible for managing end-to-end delivery for 1 or more scrum teams. The role is expected to work closely with Product owners & architects to achieve product objectives. This role is expected to work with Enterprise Architects in order to execute the NDB Reimagine strategy.
Primary Responsibilities:
- Engineering management, Stakeholder management, Product design, development & maintenance
- Be able to envision the overall solution for defined functional and non-functional requirements; and be able to define technologies, patterns and frameworks to materialize it
- Work with Enterprise Architects identifying current state and propose target state
- Understand various disparate views of the system
- Design and develop the framework of the system and be able to explain choices made. Also write and review design document explaining overall architecture, framework and high level design of the application
- Create, understand and validate Design and estimated effort for given module/task, and be able to justify it
- Be able to define in-scope, out-of-scope and taken assumptions while creating effort estimates
- Review architecture and design on various aspects like extensibility, scalability, security, design
- Manage and be accountable for professional employees and/or supervisors
- Adherence to the defined SSMO delivery process/guidelines like Problem Management, Incident Management, Change Management, SLA Compliance, productivity and other application goals etc.
- Participation in Design reviews, Test Case reviews, and Production Support readiness reviews for new releases
- Participate in stakeholder discussions (business customers, IT partners) along with Service Managers/Service Directors for understanding business needs
- Ensure timely and quality delivery as per release plan
Encourage domain and technical knowledge and aim to build an SME(s) in specific functional and technical component - Assesses and interprets customer needs and requirements
- Participate in meetings/walkthrough session/group meetings to understand business problem/objective of project
- Act as a gatekeeper for production and analyze each and every code and infrastructure changes going in to ensure the quality
- Work with business partners to ensure appropriate prioritization for scheduled maintenance, including coordination of priorities across applications when required
- Co-ordinate with development team and ensure a smooth and error free release. Ensuring defect free releases to enhance existing functionality
- Prepare and present weekly/monthly status reports and daily project level status reports to both the US and India team members
- Acts as a leader for others team members
- Build a relationship with project stakeholders/ business partners
- Ensure compliance with organization and project defined standards and processes
- Support existing application on Production
- Achieves harmonious working relationships with business partners and within team
- Should have worked in an agile team and good understanding of Scrum/Kanban
- Ensure compliance with organization and project defined standards and processes
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor's Degree from recognized University
- 15+ years of overall IT experience
- 10+ years of hands-on experience in Mainframe and related technologies like COBOL, JCL, DB2, Java on Mainframes, Kafka, CICS, SpringBoot, Spring MVC and RESTful web/micro services, Domain Expertise on Provider
- DevOps: 5+ years working experience in set up or maintenance of CI/CD pipeline (test, build, deployment and monitoring automation)
- 4+ years of experience in using automated deployment and release management tools such as Chef / Ansible / Jenkins
- 4+ years of experience with working knowledge of build tools such as Maven/Gradle
- 4+ years of experience of managing development delivery in agile methodologies such as Scrum, Kanban
- API /Web Services: 4+ year working experience in Web Services/API, REST Architecture, etc.
- Cloud: 4+ years working experience in Multitenant Cloud application development/micro-services architecture and deployments on AWS / Azure
- Working experience of production support and good knowledge on ITSM processes Incident Management, Problem Management, Change Management, Configuration Management, Common security vulnerabilities, their causes and implementations to fix the same
- Experience of at least one application migration to Cloud platform
- Experience in managing large scale maintenance exercises, infrastructure or software upgrades, Business Continuity Plans, Disaster recovery exercises, Product Life Cycle Management - PLM
- Database: Working experience of database (SQL or PL/SQL), NoSQL/Flat Database
- Health Care Domain knowledge
- Knowledge of the performance, load and test automation tools and techniques (JProfiler/Jmeter/Loadrunner/Selenium/Cucumber)
- Worked on or managed teams using full in-sprint automation or ATDD methodologies
- Well-versed with Engineering Practices and Agile environment
- Expert in emerging technologies. Broad based and in-depth knowledge of complex technologies, tools, methodologies, the enterprise and industry
- Understanding and knowledge of Security scanning methodologies and tools (e.g. HP Fortify, Whitehat, WebInspect)
- Good in Data Structure, Algorithms and Design Patterns
- Skills: Red Hat OpenShift, Kubernetes (not specific to any one cloud service provider)
- Proven ability to demonstrate excellent problem solving skills
- Proven excellent in design thinking and approach to solve business problem by applying suitable technologies (cost efficient, high performance, resilient and scalable)
- Proven ability to quickly learn new technologies & leverage them to execute on the use cases given to solve business problems
- Proven good oral & written communication skills
Preferred Qualification:
- Knowledge of Agile/Scrum. Ensure availability over weekends/holidays as may be needed due to project requirements.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Bachelor's Degree from recognized university
- 15+ years overall IT experience
- 10+ years hands-on experience in Mainframe and related technologies (COBOL, JCL, DB2, Java on Mainframes, CICS) and domain expertise on Provider
- Experience with Kafka
- Experience with SpringBoot, Spring MVC and RESTful web/microservices
- 5+ years setting up or maintaining CI/CD pipelines (test, build, deployment, monitoring automation)
- 4+ years using automated deployment/release tools (Chef, Ansible, Jenkins)
- 4+ years working with build tools (Maven, Gradle)
- 4+ years managing development delivery using Agile methodologies (Scrum, Kanban)
- 4+ years working with Web Services/API, REST architecture
- 4+ years multitenant cloud application development/microservices architecture and deployments on AWS or Azure
- Experience in production support and ITSM processes (Incident, Problem, Change, Configuration Management)
- Experience of at least one application migration to a cloud platform
- Experience managing large scale maintenance, infrastructure or software upgrades, BCP/DR exercises, and Product Life Cycle Management
- Working experience with databases (SQL or PL/SQL) and NoSQL/flat databases
- Healthcare domain knowledge
- Knowledge of performance, load and test automation tools and techniques (JProfiler, JMeter, LoadRunner, Selenium, Cucumber)
- Experience with in-sprint automation or ATDD methodologies
- Well-versed with engineering practices and Agile environment
- Understanding of security scanning methodologies and tools (HP Fortify, Whitehat, WebInspect)
- Strong knowledge of data structures, algorithms and design patterns
- Experience with Red Hat OpenShift and Kubernetes
- Proven problem solving, design thinking, ability to learn new technologies, and strong oral/written communication skills
- Knowledge of Agile/Scrum and availability over weekends/holidays as needed
Optum Compensation & Benefits Highlights
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Healthcare Strength — Health coverage offers copay and HSA medical options with dental, vision, company‑paid life and disability, and free or low‑cost virtual visits. Feedback suggests the offering is comprehensive and competitive on paper.
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Parental & Family Support — Time off and family supports include PTO, eight paid holidays plus a floating day, six weeks paid parental leave, up to two weeks paid caregiver leave, Bright Horizons back‑up care, and adoption assistance up to $10,000. Feedback suggests these resources are meaningful for caregivers and family needs.
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Retirement Support — Savings programs include a 401(k) with employer match (after one year, vesting after two) and a 10%‑discount Employee Stock Purchase Plan. These programs bolster long‑term financial security when combined with other savings resources.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.