As a Senior Manager of Software Engineering at JPMorgan Chase within Consumer & Community Banking – Cash and Check Management Tech Team, you serve in a leadership role, providing technical coaching and advisory while anticipating the needs and potential dependencies of other functions across the firm.
Cash and Check Management Product delivers technology, process, and controls to support our customers and clients seamlessly across these distinct money movement mechanisms. We are modernizing end-to-end processing in AWS using micro frontend and microservice architecture, and we are committed to our transformation journey – building innovative, scalable, AI-enabled solutions that are best-in-class. We are passionate about the future of technology and our ability to always deliver excellence.
Job Responsibilities
Own the technical integrity and quality of the team's delivery, partnering with Architects on design and with the team on breaking down and estimating complex work
Ensure development quality is tracked and continuously improved through practices like unit testing, peer review, and automated remediation of recurring issues
Mentor team members to progress their technical and professional skills, and build a team culture of diversity, opportunity, inclusion, and respect
Partner with product and business leaders, aligning roadmaps and securing cross-functional buy-in with clear data and trade-offs; frame complex technology and risk topics as business impact for executive audiences
Lead cross-team delivery and change through ambiguity, resolving conflict and raising engineering standards for design, reliability, and security
Build and integrate agentic AI capabilities, including autonomous agents, workflow automation, and AI-driven decision-making, into CCB products and platforms
Champion an AI-First mindset for the team – proactively leveraging AI and automation tools not only for software delivery, but for day-to-day work such as documentation, status reporting, meeting preparation, research, and communications – to increase individual and team productivity
Required Qualifications, Capabilities and Skills
Overall 10+ years of experience, including 5+ years of hands-on development experience in microservices development, UI development, and people management
Hands-on development experience working with core enterprise-based Java technologies, Spring/Spring Boot, and event-based microservices in an AWS/Cloud environment
Experience with distributed systems and cloud technologies (AWS, GCP, Azure), microservices/RESTful APIs, relational/NoSQL databases, and data modeling
Hands-on experience with data streaming and messaging frameworks (Kafka, Spark, etc.) and containerization (Docker, Kubernetes, Helm)
Demonstrated track record of mentoring engineers on technical growth and on the responsible, effective use of AI-assisted development and agentic tooling, fostering quality, psychological safety, and continuous improvement
Proven team leadership and hands-on experience in applying AI-assisted development and agentic AI/automation tools to accelerate delivery and streamline day-to-day work (planning, documentation, research, communications), reflecting a demonstrated AI-First mindset
Strong experience in influencing and stakeholder management, with executive-level communication skills to align roadmaps, secure cross-functional buy-in, and translate complex technology and risk topics into business impact
Preferred Qualifications, Capabilities, and Skills
Cloud certification and practical cloud-native experience
Expertise across application, data, and infrastructure architecture disciplines, with proficiency in multiple modern programming languages and awareness of industry-wide technology trends
In-depth knowledge of the financial services industry and its IT systems
Experience designing and implementing automation frameworks for CI/CD, including performance testing integration across development, QA, and operations
Demonstrated ownership of high-availability, high-throughput systems with clear SLOs/SLIs and cost stewardship
Track record leading modernization programs (e.g., monolith-to-microservices or cloud migrations) in regulated environments
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.Skills Required
- 10+ years of overall experience
- 5+ years of hands-on development experience
- 5+ years of experience in microservices development, UI development, and people management
- Hands-on experience with enterprise Java technologies, Spring or Spring Boot, and event-based microservices in AWS or cloud environments
- Experience with distributed systems, cloud technologies, microservices, RESTful APIs, relational and NoSQL databases, and data modeling
- Hands-on experience with data streaming and messaging frameworks such as Kafka or Spark
- Experience with containerization technologies including Docker, Kubernetes, and Helm
- Experience mentoring engineers on technical growth and responsible use of AI-assisted development and agentic tooling
- Experience applying AI-assisted development and agentic AI or automation tools to accelerate delivery and streamline work
- Strong influencing and stakeholder management skills with executive-level communication abilities
- Cloud certification and practical cloud-native experience
- Expertise across application, data, and infrastructure architecture disciplines
- Proficiency in multiple modern programming languages
- Knowledge of financial services industry IT systems
- Experience designing and implementing CI/CD automation frameworks with performance testing integration
- Experience owning high-availability, high-throughput systems with SLOs, SLIs, and cost stewardship
- Experience leading modernization programs such as monolith-to-microservices or cloud migrations in regulated environments
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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