As a Senior Manager of Software Engineering at JPMorganChase within the Consumer & Community Banking Content Management team, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities
- Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
- Accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
- Sets and scales operating practices for enterprise-authorized AI-assisted engineering and SDLC/TLM automation across multiple teams to improve delivery speed, quality, and operational outcomes; establishes measurable expectations (e.g., throughput, defect reduction, reliability) and ensures consistent validation, security, resiliency, and reuse of proven patterns.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive efficiency and support capacity unlock initiatives across teams, prioritizing reuse of existing firm technology assets.
- Ensures successful collaboration across teams and stakeholders
- Identifies and mitigates issues to execute a book of work while escalating issues as necessary
- Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
- Develop and enhance content platform using Java Full Stack technologies, React, and Next.js, enabling content life cycle using headless content API across digital channels
- Manage team in building secure external facing applications implementing secure coding practices and efficiently us AI agents to optimize code and solve friction points
- Design solutions keeping modular design, performance, resiliency, scalability and other non-functional criteria in mind
- Design, develop and deploy scalable cloud native applications using AWS including EC2, S3, Lambda, RDS and API Gateway
- Formal training or certification on software engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
- Experience managing teams of technologists
- Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
- Experience leading multi-team adoption of enterprise-authorized AI-assisted development and delivery tools, including defining governance/ways of working (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and control expectations; ability to coach managers/leads and influence leaders on safe scaling patterns.
- Experience with hiring, developing, and recognizing talent
- Management experience with varying levels of Software Engineers
- Expert level in coding in Java Full stack, React, and Next.js
- Strong hands on AWS (EC2, S3, Lambda, RDS and API Gateway)
- Experience building secure external facing applications with secure coding practices
- Strong Technical Leadership and mentoring experience with varying levels of software engineers in an Agile environment
- Experience with Content Management Systems
- Experience in a very large Financial Services or Banking Technology environment
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.Skills Required
- Formal training or certification in software engineering concepts
- At least 5 years of applied software engineering experience
- At least 2 years leading technologists and solving complex technical issues
- Experience managing teams of technologists
- Ability to guide and coach teams toward strategic goals
- Experience leading multi-team adoption of enterprise-authorized AI-assisted development and delivery tools
- Experience defining AI governance, human-in-the-loop validation, quality gates, outcome measurement, and secure data handling
- Strong understanding of responsible AI in engineering workflows, including data sensitivity, security, resiliency, and controls
- Experience hiring, developing, and recognizing talent
- Management experience with software engineers at varying levels
- Expert-level Java Full Stack, React, and Next.js coding skills
- Strong hands-on experience with AWS EC2, S3, Lambda, RDS, and API Gateway
- Experience building secure external-facing applications using secure coding practices
- Strong technical leadership and mentoring experience in an Agile environment
- Experience with Content Management Systems
- Experience in a large financial services or banking technology environment
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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