Responsible for creating and developing social creative using best editorial practices and reflecting brand and performance goals to increase awareness and engagement.
Responsible for creating a point of view, voice and vision for TRR’s social presence.
Responsible for leading the creative strategy and execution for our social channels.
Responsible for iterating on creative strategy using key metrics and KPIs to meet engagement, impressions, and follower goals.
Responsible for monthly reporting on organic social performance + brand influencer content..
Responsible for managing our social media channels, including, but not limited to, Instagram, Tiktok, Substack, YouTube, and Pinterest.
Responsible for closely monitoring trends on social media to identify opportunities for content creation, storytelling and community management.
Responsible for monitoring feedback and sentiment on our social channels to inform organic content and flagging any controversial issues.
Partners with Editorial Director to customize and maintain the editorial calendar for social, telling seasonal and impactful stories throughout the year that are aligned to brand vision, goals, and campaigns.
Partners with Manager of Brand Narrative on social voice and creative team on visual direction + asset development.
Partners with CS/CR on community management and driving brand sentiment.
Manages, mentors and leads social media teams.
Responsible for briefing and directing content creators and influencers for organic and paid social channels and leading relationships with agencies.
Minimum Requirements:
A minimum of 5 years of experience in social media or related fields
Strong proficiency in digital trends and best practices
A strong storyteller, highly creative and innovative
Experience managing, mentoring, and developing social media teams in a fast-paced environment.
Expertise in growing social follower counts for high profile accounts
Paid social experience\Strong understanding of social landscape
Proactive, collaborative, organized, curious, problem solver
Excellent presentation and communication skills\Ability to manage multiple projects and stakeholders simultaneously
Experience managing external partners
Able to organize and prioritize workload to meet deadlines
Passion for start-ups, e-commerce, and rapid growth
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
Find out more about our Benefits here.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Skills Required
- Minimum of 5 years of experience in social media or related fields
- Strong proficiency in digital trends and best practices
- Experience managing, mentoring, and developing social media teams
- Expertise in growing social follower counts
- Paid social experience
- Excellent presentation and communication skills
- Experience managing external partners
The RealReal Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The RealReal and has not been reviewed or approved by The RealReal.
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Healthcare Strength — Health coverage offers multiple medical, dental, and vision options plus mental‑health resources, alongside employer HSA contributions under high‑deductible plans. This breadth is often seen as relatively strong compared with base pay.
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Parental & Family Support — Paid parental leave, additional disability pay for birthing parents, and inclusive fertility benefits covering diverse paths to family building create a robust family support offering. This can be a differentiator for employees prioritizing family planning.
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Equity Value & Accessibility — An employee stock purchase plan with a meaningful discount is broadly accessible, including to part‑time employees. This access to ownership can enhance total rewards for those who participate.
The RealReal Insights
What We Do
The RealReal is the world’s largest online marketplace for authenticated luxury retail. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day.
Why Work With Us
We are looking for smart and talented people who are creative, enjoy working in a fast-paced environment, and want to be part of a team that is reinventing the digital marketplace as you know it!
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