Senior Manager - Social Media Communications - SCO

Posted Yesterday
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2 Locations
In-Office
Senior level
Logistics
The Role
Leads B2B social media strategy, content calendars, executive thought leadership, campaigns, web content, performance reporting, SEO/SEM alignment, agency management, and online reputation management. Partners with global business and communications teams to translate complex topics into engaging content, improve audience engagement and brand visibility, and manage reputation risks across digital channels.
Summary Generated by Built In
  • Own and execute the B2B social media strategy across key platforms, with a strong focus on LinkedIn for customers.

  • Develop and execute monthly and quarterly content calendars aligned with business priorities, campaigns and corporate communication objectives.

  • Create engaging content around logistics, supply chain, global trade, infrastructure, technology, sustainability, business solutions.

  • Work closely with business, commercial, sustainability, human resources, communication and other functions to identify strong stories, case studies and content opportunities.

  • Develop and manage different content formats including static posts, carousels, infographics, short videos, interviews and event content.

  • Develop and update web pages for businesses and enterprise functions.

  • Lead high impact social media campaigns on businesses.

  • Build C-suite thought-leadership content for senior leadership, including posts, blogs, articles, industry viewpoints and executive communication

  • Translate technical or complex business information into simple, interesting and social-first content.

  • Support social media communication around sports events, govt events and knowledge forums, partnerships, business announcements, customer stories and key milestones.

  • Monitor conversations around the brand, industry and competitors and identify relevant trends and opportunities.

  • Define and monitor social media performance to measure the success of social media campaigns, provide regular reports with actionable recommendations for future strategies and campaign development.

  • Drive improvement in engagement, reach, follower quality, share of voice and overall brand visibility among relevant B2B audiences.

  • To establish and manage an internal dashboard of measurements which analyses campaigns and translates data to contributors/stakeholders. Results and ROI should tie back to marketing/recruitment/branding objectives. 

  • Work with global teams to ensure all communication follows brand, corporate communication and reputation guidelines.

  • Manage external creative, social media and production agencies where required.

  • Work with tech team to implement SEO strategies to drive website traffic.

  • Work closely with digital/performance teams on SEM and paid media campaigns, ensuring alignment between search, social and overall campaign objectives.

  • Manage Online Reputation Management (ORM) through social listening, monitoring brand mentions and sentiment, responding appropriately, and escalating potential reputation or crisis issues to relevant stakeholders.

DP World Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DP World and has not been reviewed or approved by DP World.

  • Fair & Transparent Compensation Fair & Transparent Compensation: Pay is considered competitive in many contexts, with strong salary perceptions in several regions. Feedback suggests compensation is sometimes viewed as equitable, with salary practices described as compliant and fair.
  • Wellbeing & Lifestyle Benefits Wellbeing & Lifestyle Benefits: Wellness initiatives, flexible working hours, and practical supports like reimbursements for mobile, home internet, and home‑office equipment are emphasized. Feedback suggests these benefits contribute meaningfully to everyday work‑life needs.
  • Healthcare Strength Healthcare Strength: Health coverage is described as comprehensive in some locations, including medical emergency coverage and life insurance. A broader emphasis on health, safety, and wellbeing programs reinforces this support.

DP World Insights

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The Company
HQ: Dubai
Year Founded: 2005

What We Do

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We make trade flow, to change what’s possible for everyone.

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