Senior Manager, Site Reliability Engineering

Posted 3 Days Ago
Be an Early Applicant
Pleasanton, CA
Hybrid
186K-248K Annually
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The platform delivering future-ready financial operations.
The Role
The Senior Manager, Site Reliability Engineering will lead a team overseeing the FedRamp operations and reliability of BlackLine's Multi-Tenant Accounts Receivable SaaS products hosted in Microsoft Azure. Responsibilities include capacity planning, performance monitoring, incident response, and managing day-to-day operations.
Summary Generated by Built In

Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
The successful applicant will be performing work in FedRAMP environments, and therefore, must be a US Citizen.
Make Your Mark:
The FedRamp team plays a critical role in advancing our organization's mission to deliver secure, compliant, and highly reliable cloud solutions. This team is at the forefront of ensuring our systems meet the stringent requirements of the FedRamp program, supporting both our internal needs and those of our customers.
As part of this team, members will have the unique opportunity to design, deploy, build, and support our FedRamp -compliant cloud environment. They'll be instrumental in shaping the future of our infrastructure by applying cutting-edge patterns such as Site Reliability Engineering (SRE), DevOps, and DevSecOps to streamline deployments and enhance overall efficiency.
By embracing these modern approaches, the FedRamp team will not only deliver robust and secure systems but also drive innovation and set a new standard for operational excellence across our cloud platform.
You'll Get To:

  • Lead and nurture a high-performing team of engineers passionate about large-scale distributed systems for FedRamp initiatives.
  • Skilled in managing and supporting distributed teams effectively, ensuring seamless collaboration and high performance across remote environments
  • Foster a culture of collaboration, innovation, and accountability within the team.
  • D emonstrate ability to cultivate and prioritize a customer-first mindset.
  • Drive the adoption of SRE, DevOps, and DevSecOps patterns to enhance system reliability, scalability, and security.
  • Collaborate with cross-functional teams to implement automated solutions for observability , incident response, and deployments.
  • Partner with our Talent Acquisition team as we recruit, interview, and hire the best engineering talent to join BlackLine's growing SRE FedRAMP team!
  • Manage engineers to achieve more than they thought possible. You enjoy managing and driving teams to success, and as a Leader, you are fulfilled through the success of others.
  • Partner with compliance, security, and engineering teams to align objectives and ensure seamless execution of FedRamp projects


Manage a team working on reliability projects, including:

  • Business Continuity Planning, disaster recovery, backup/restore, RTO, RPO
  • Application uptime and performance
  • Capacity management & planning
  • SLIs, SLOs, error budgets, and monitoring dashboards
  • Responsible for deployment and operations of large-scale distributed data stores and streaming services
  • Establishing design patterns for monitoring signals and benchmarking
  • Establishing and documenting production run books and guidelines for developers
  • Tooling , runbooks & automation to handle production environments
  • Incident management and improving MTTD/MTTR for services
  • Cloud cost optimization


What You'll Bring:

  • Bachelors/ master's in computer science , Engineering, or related technical field, or equivalent practical experience.
  • Minimum of 8 to 10+ years of experience in handling large-scale cloud-native microservices platforms.
  • 7+ years of hands-on solid management experience managing teams deploying, handling, and monitoring large-scale public cloud, specifically GCP, AWS or Azure.
  • Strong understanding of SRE principles, CI/CD patterns, and Infrastructure-as-code (e.g., Terraform, Ansible).
  • Proven experience in leading a team focused on API development and implementing everything-as-code automation practices.
  • Skilled in building APIs with clear and efficient API contracts, ensuring seamless integration and consistent communication between systems.
  • Strong understanding of modern API frameworks and standards, enabling robust, scalable, and maintainable solutions.
  • Strong hands-on experience in Observability tools in order to build distributed tracing, logging, and metrics for large-scale deployments.
  • Experience with deployment, operations, and performance management of one or more large-scale databases .
  • Excellent problem-solving, triaging, and debugging skills in large-scale cloud distributed systems
  • Prior C#, .NET, Python , Go or Java development experience, preferably in an agile SaaS environment.
  • Working knowledge of cloud platforms ( Google Cloud, strongly preferred).


We're Even More Excited If You Have:

  • Familiarity working with and/or managing in compliance environments such as FedRamp , NIST-800-53, GovCloud, or SOC 2 Type 2.
  • GCP Solutions Architect certification preferred.
  • Experience with Infrastructure-as-Code using Terraform, CloudFormation, Google Deployment Manager.
  • Experience with CI/CD frameworks and Pipeline-as-Code such as GitHub, GitHub Actions , Istio, Argo, and Artifactory, etc.
  • Proven skills to effectively work across teams and functions to influence the design, operations, and deployment of highly available software.


Thrive at BlackLine Because You Are Joining:

  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
  • A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.


BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.
Salary Range:
USD $186,000.00 - USD $248,000.00
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
Accommodations:
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Top Skills

Azure

What the Team is Saying

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The Company
HQ: Woodland Hills, California
1,810 Employees
Hybrid Workplace
Year Founded: 2001

What We Do

BlackLine gives you the innovation of AI-powered software solutions you need to optimize workflows, reduce risk, and prepare for tomorrow’s strategic F&A challenges. BlackLine is the leader in the cloud financial close market and the first and only holistic solution to address intercompany operations. Companies can execute and manage financial close, intercompany, and invoice-to-cash processes with end-to-end transparency and intelligent automation. They can shift their focus from governance to guidance and deliver strategic business outcomes faster and with greater control.

Since our founding in 2001, BlackLine has become a leading provider of cloud software that automates and controls critical accounting processes. BlackLine is ranked No.5 globally on The Software Report’s 2023 ‘Top 100 Software Companies’ list and earned ‘Top Rated’ awards in Accounting, Financial Close, and Accounts Receivable from TrustRadius. BlackLine was also named to Newsweek’s ‘Most Loved Workplaces’ lists in the US (2022) and UK (2023). 

BlackLine is trusted by thousands of companies across all industries and geographies. Headquartered in Woodland Hills, CA, BlackLine is a global company with operations in locations including Pleasanton, New York, London, Paris, Bengaluru, Frankfurt, Tokyo, Singapore, and Sydney.

Leading companies like SiriusXM and Domino’s trust BlackLine to close faster with complete and accurate results.

Why Work With Us

BlackLine is a female-founded company led by Therese Tucker, founder and co-CEO.

BlackLine is a people-focused company offering a collaborative environment, exciting new challenges, opportunities to acquire new skills, and mentoring to help you succeed. We empower our teams to thrive and always seek new and innovative ways to solve problems.

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BlackLine Teams

Team
Product + Tech
About our Teams

BlackLine Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

BlackLine recognizes that the ways we work and the workplace itself has shifted. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.

Typical time on-site: 2 days a week
HQWoodland Hills
Singapore
Bengaluru, Karnataka
Birmingham, GB
Bucharest, RO
Frankfurt am Main, DE
Poland
London, GB
Neuilly-sur-Seine, FR
New York, NY
Pleasanton, CA
Sydney, New South Wales
Japan
Vale of White Horse, GB
Vancouver, British Columbia
Veenendaal, NL
Westport, CT
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