We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
The Senior Manager, Scrum Master is responsible for leading one or more Agile teams, coaching Scrum Masters, driving Agile maturity, and ensuring successful delivery of strategic business and technology initiatives. This role partners with Product Owners, Engineering, Delivery Leaders, and business stakeholders to remove impediments, improve team effectiveness, manage risks, and deliver measurable business value. The position often supports portfolio planning, financial management, and organizational Agile transformation efforts.
Key ResponsibilitiesAgile Leadership & Coaching
- Lead and mentor Scrum Masters across multiple teams.
- Champion Agile, Scrum, and SAFe principles throughout the organization.
- Coach teams on self-organization, continuous improvement, and delivery excellence.
- Facilitate Agile transformations and maturity assessments.
Delivery Management
- Ensure delivery of strategic initiatives, programs, and features.
- Facilitate Sprint Planning, Reviews, Retrospectives, and PI Planning events.
- Track team performance, velocity, predictability, and delivery metrics.
- Remove organizational and team impediments impacting delivery. [
Stakeholder & Executive Engagement
- Partner with Product Owners, business leaders, and technology teams.
- Provide executive-level status reporting and communications.
- Manage dependencies across teams and portfolios.
- Lead governance and escalation discussions as needed.
Resource & Financial Management
- Support capacity planning and resource allocation.
- Assist with budget forecasting, financial tracking, and investment planning.
- Align delivery resources with business priorities and portfolio objectives.
- Monitor program risks and value realization.
Risk & Continuous Improvement
- Identify delivery risks and implement mitigation strategies.
- Drive retrospectives and process improvements.
- Promote transparency, accountability, and quality outcomes.
- Establish and monitor Agile performance measures.
Required Qualifications
- 7+ years of experience in a technology driven environment
- Advanced knowledge of Agile, Scrum, and SAFe frameworks.
- Experience leading large-scale technology or business initiatives.
- Strong stakeholder management and executive communication skills.
- Experience with Agile tools such as Jira, Azure DevOps, and Clarity.
Preferred Qualifications
- SAFe Program Consultant (SPC) Certification
- SAFe Scrum Master (SSM) Certification
- Certified ScrumMaster (CSM) Certification
- Professional Scrum Master (PSM) Certification
- PMP Certification
Education
Bachelor's degree or equivalent experience.
Pay Range
The typical pay range for this role is:
$118,450.00 - $236,900.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- 7 or more years of experience in a technology-driven environment
- Advanced knowledge of Agile, Scrum, and SAFe frameworks
- Experience leading large-scale technology or business initiatives
- Strong stakeholder management and executive communication skills
- Experience with Agile tools such as Jira, Azure DevOps, and Clarity
- SAFe Program Consultant certification
- SAFe Scrum Master certification
- Certified ScrumMaster certification
- Professional Scrum Master certification
- PMP certification
- Bachelor's degree or equivalent experience
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
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What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
