Industry Segment Leader, General Business

Posted One Month Ago
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Bangkok, Phra Nakhon, Bangkok, THA
In-Office
Senior level
Information Technology • Business Intelligence • Consulting
The Role
Lead the General Business sales segment to meet revenue and profitability targets by managing Client Managers, developing sales strategy, driving pipeline and forecasts, expanding accounts, enabling cross-sell/upsell, and collaborating with presales, delivery and partners to ensure customer satisfaction and long-term growth.
Summary Generated by Built In

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Role Summary

The Segment Leader, General Business owns NTT DATA Thailand's go-to-market strategy, client relationships, and revenue growth across mid-market and non-strategic accounts spanning multiple industries (outside FSI, Manufacturing/Automotive, and other named verticals). This is a segment leadership role combining P&L accountability, portfolio-wide sales strategy, and direct people leadership of a segment sales team. Compared to named-account/industry-vertical roles, this position emphasizes breadth — managing a higher-volume, more diverse account portfolio — while still requiring the strategic judgment to prioritize and grow the highest-potential relationships within it.

Key Responsibilities

  • Own and execute the go-to-market strategy for the General Business segment, covering mid-market and cross-industry accounts not aligned to a dedicated vertical

  • Carry segment-level revenue and P&L accountability, including pipeline forecasting, quota planning, and margin performance across a diverse account base

  • Build and lead a team of segment sales professionals — coaching, performance management, and capability development, with emphasis on account prioritization and portfolio management skills

  • Develop relationships with client decision-makers across a range of industries, positioning NTT DATA's systems integration, managed services, cloud, and digital transformation offerings

  • Identify and pursue new logo acquisition opportunities alongside growth within the existing account portfolio

  • Segment and prioritize accounts by growth potential, deal complexity, and strategic fit, directing team focus accordingly

  • Partner with presales, solution architecture, and delivery teams to ensure proposals are commercially and technically credible across varied client needs

  • Drive co-selling motions with technology partners (hyperscalers, ISVs) where relevant to the account portfolio

  • Report segment performance, pipeline health, and market intelligence to senior leadership
     

Required Qualifications

  • 8+ years in enterprise or mid-market technology sales or business development, with demonstrated segment/team leadership — not solely individual account execution

  • Proven experience managing a diverse, multi-industry account portfolio in Thailand

  • Track record of P&L ownership and team leadership (player-coach experience strongly preferred)

  • Strong understanding of IT services, systems integration, managed services, or outsourcing sales motions (project-based/managed services background preferred over pure software license sales)

  • Experience balancing new business development with account growth across a broad portfolio

  • Fluent Thai and strong business English
     

Preferred Qualifications

  • Existing network across mid-market companies in Thailand spanning multiple sectors

  • Experience with account segmentation and portfolio prioritization frameworks

  • Experience co-selling with hyperscalers (AWS, Azure, GCP) or major ISVs

  • Prior experience at a global SI or consulting firm (Accenture, Wipro, Infosys, TCS, DXC, or similar)

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.


Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.


Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills Required

  • Bachelor's degree in Business Administration, Marketing, Information Technology, or related field
  • MBA or relevant professional certifications
  • 8+ years of experience in B2B sales, account management, or business development
  • 3-5 years minimum experience leading and managing sales teams
  • Proven track record of consistently achieving or exceeding sales targets
  • Experience managing General Business, Commercial, Mid-Market, or SMB customer segments
  • Background in Technology, ICT, Cloud, Software, Digital Solutions, or Professional Services

NTT DATA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.

  • Fair & Transparent Compensation — Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
  • Healthcare Strength — Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
  • Wellbeing & Lifestyle Benefits — Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.

NTT DATA Insights

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The Company
HQ: Tokyo
55,092 Employees
Year Founded: 1988

What We Do

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity

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